أحمد الغيثي, Customer service executive

أحمد الغيثي

Customer service executive

Jotun Paints

البلد
عمان
التعليم
ماجستير, Operations and supply chain management
الخبرة
1 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :1 years, 10 أشهر

Customer service executive في Jotun Paints
  • عمان - مسقط
  • يناير 2012 إلى سبتمبر 2012

 Managing and processing customers' orders in the system
 Ensure service quality and customer satisfaction.
 Ensure the customers receive the materials on time.
 Coordinate between warehouse, production departments and customers to make customized products.
 Managing bulk orders for projects and ensure availability of material on time and according to the requirement.
 Receive the delivery notes and attach them with the invoices.
 Making price correction and price some products manually in the system.

customer servie agent في Qatarairways
  • عمان - مسقط
  • يناير 2010 إلى يناير 2011

- Making and managing booking in the system .
 Checking the availability of the seats and promoting the company.
 Making changes for the tickets and provide flights schedules.
 Provided travel information over the telephone to customers.
 help passengers establish itineraries and answer general questions in regards to travel (baggage allowance, seating, timing, schedule change).

الخلفية التعليمية

ماجستير, Operations and supply chain management
  • في Newcastle University
  • أغسطس 2013

i am specialized in the following field: -procurement -operation management and staffing -organizing schedules -supply chain and managing suppliers -quality management

بكالوريوس, tourism operation managment
  • في Sultan Qaboos University
  • أغسطس 2009

mt GPA:3.25

Specialties & Skills

اللغات

العربية
متمرّس
الانجليزية
متمرّس