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Ahmed Alghurab, IOT NOC Engineer

Ahmed Alghurab

IOT NOC Engineer·Huawei

Saudi Arabia

Bachelor's degree, Electrical Engineering

Work experience

Total years of experience: 5 years, 5 months

IOT NOC Engineer

March 2024 - Present

Huawei

Riyadh, Saudi Arabia

March 2024 - Present

• Monitoring MobileCore, Datacom, DigitalView, and Cloud infrastructure alarms.
• Making daily reports and checking KPIs on daily bases.
• Escalating issues to concern team and higher management to follow-up.
• Following-up with the Back office team for any concerns, inquires, or emails.

Company industry:
Telecommunications

ACCESS NOC Engineer

December 2023 - March 2024

Huawei

Riyadh, Saudi Arabia

December 2023 - March 2024

• Monitoring Access, Power, and IP Core Alarms.
• Escalating issues to concern teams and higher management to follow-up.
• Following-up with daily cases and incidents for Dawiyat customers ( STC, Mobily, Zain, Atheeb, & Salam).

Company industry:
Telecommunications

NOC Engineer

February 2021 - December 2023

Ericsson Telecommunications Inc.,

Riyadh, Saudi Arabia

February 2021 - December 2023

• Handle Team Related issues for NOC
• Monitoring the power related alarms for all over the kingdom (Central, East, West, South).
• Escalation of the (Critical, High, Medium) alarms to higher management and follow up with teams.
• Accordingly arranging Monthly and Daily POD Activities.
• Make Daily, Weekly, Monthly (Low Memo, PMR, Daily TTs) Reports and share with kingdom
Managements.
• Hands Experience on RTTS, Remedy System, IBM, HUA MSAN, Alcatel, DCIM, FM, NFM, SDH, Remote
Desktop.
• Shift Lead and guide the team members for any issues and concerns related to work.

Company industry:
Telecommunications
Job role:
Engineering

Education

Arkansas Tech University

May 2018

May 2018

Bachelor's degree, Electrical Engineering

United States

Skills

Interpersonal Skills

Expert

Problem Solving

Expert

Loyalty

Expert

Communications

Expert

Teamwork

Expert

Microsoft Office

Expert

Putty

Beginner

LabView

Beginner

AutoCad

Intermediate

Visual Studio

Intermediate

Pspice

Expert

Matlab

Intermediate

Ardurino

Intermediate

LogixPro

Intermediate

ADAPTABILITY

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

CRITICAL THINKING

Intermediate

FILE ORGANIZATION

Intermediate

GOAL ORIENTED

Intermediate

MOTIVATIONAL SKILLS

Intermediate

RESULTS FOCUSED

Intermediate

STRONG WORK ETHIC

Intermediate

ALARM DEVICES

Intermediate

ANALYTICAL THINKING

Intermediate

COMPLIANCE MANAGEMENT

Intermediate

COMPUTER NETWORK OPERATIONS

Intermediate

COORDINATING

Intermediate

ELECTRICAL ENGINEERING

Intermediate

ELECTRICAL SYSTEMS

Intermediate

INFORMATION TECHNOLOGY

Intermediate

NETWORK MONITORING

Intermediate

OPERATIONS

Intermediate

Languages

Arabic

Native Speaker

English

Expert

Memberships

IEEE

Member

September 2017

Saudi Club Association

Volunteer

May 2017

Saudi Council of Engineers

Member

January 2019

Training and Certifications

Certifications
Mckinsey forward program
Mckinsey
Apr 2025
PMP – 35 Hours Exam Preparation Training
Retrofit: Energy Check and Assessment of Pumps|
The Fundamentals of Mechanical Engineering Design on SolidWorks
Programming for Everybody (Getting Started with Python)
Six Sigma Principles|
Engineering Project Management: Initiating and Planning
(Programming for Everybody (Getting Started with Python
Nov 2019
Work Smarter, Not Harder: Time Management for Personal & Professional Productivity
Dec 2018
Improving Communication Skills
Dec 2018
Six Sigma Principles
Dec 2018
Engineering Project Management: Initiating and Planning
Dec 2018

Hobbies and interests

Tech savvy

I have worked by my hands with many devices, ranging from PCs, TVs, Receivers, Videogames platforms, Cellphones.

Swimming
Football
Reading Books

I have read numerus of books ranged between self-help, studies, and novels