Operations Manager
Arabian Centres Company
Total years of experience :22 years, 2 Months
Managing the mall from all aspects Operations, Leasing, Facilities, Fit-Out, Projects, Security,
Maintenance and housekeeping in order to maintain the quality of work as per the standards and
policy of Arabain Centres. Experienced Operations Management, Customer Service, Business
Development, and Team Building. Strong professional skilled in Negotiation, Teamwork, Contract
Negotiation, and Team Management.
Identify current and future customer requirements by establishing rapport with potential and
actual customers and other persons in a position to understand service requirements
Betty Cash Management - Responsible for collection and banking
Security - Protect employees and customers by providing a safe and clean store environment.
Responsible for the safety and security of the store and the customers
Maintenance /Housekeeping Ensure store housekeeping standards are maintained
Strove in order to maintain high quality services to attract the largest number of visitors.
Ensure all mall maintenance issues are dealt with directly and efficiently in line with company
policy including air conditioning, lighting, lifts, escalators etc.
Administration - Responsible for all store operations related admin works like payment of bills,
cost control of daily expenses, legal documentations, handling tenants’ handovers and Fit-out
Maintain stability and reputation of the store by complying with legal requirements
Coordinated with consultancy Material Submissions and approvals.
Managed subcontractors and their work. Cooperated with projects managers and monitored
their scope of work.
Developing and implementing organizational policies and standard operating procedures to
meet corporate, individual and departmental service standards coupled with HR standards;
Acted on behalf of HR of expertise on reviewing Org structure proposals, JD write up, JE
requests, or C&B requests.
Created new HR policy for the company and moving paperwork to digital form By ERP system.
Menalite then to Odoo ERP System.
Align with HR team in executing org structure, promotions, rotations, payroll settlement in syst.
Responsible for HR Operations activities in the following areas: management, tools & data
administration, staffing and on boarding services (visa, immigration etc), workforce changes
and off boarding services, document management and query management.
Selecting and negotiating with health medical insurance agencies to get the best deals,
Monitor staff attendance, punctuality, leaves, and leave encashment to ensure HR policy &
procedures compliance by new ERP System.
Inform current and prospective employees, about Organization’s policies, job duties, working
conditions, wages, benefits and growth prospects
Maintain and observe the Saudization percent in organization and all pending issues with
Human Recourses Ministry. Managing employees contracts Creation and Renewals.
Continuously communicate with labor office, insurance, and other government agencies to
ensure building positive relations and network.
Perform search for qualified candidates according to relevant job criteria, using computer
databases, networking, Internet recruiting resources, cold calls, media, recruiting Finns,
employee referrals Negotiating employment offers and preparing job offer.
Interview applicants to obtain information on work history and job competencies
Arrange for technical & behavioral interviews and provide travel arrangements
Managing all government offices activities i.e. ( Civil defense, Municipality, Office of Foreign
Affairs, Labor office, Chamber of Commerce and GOSI etc.)
Managing all Documentation for establishing new companies.
Managing online government systems i.e.( Muqeem, Tamm, GOSI, HRDF, Ministry of Labor
online system, Ministry of Interior Online system and Ministry of exterior online system etc.)
- Managing online government systems i.e.( Muqeem, Tamm, GOSI, HRDF, Ministry of Labor
online system, Ministry of Interior Online system and Ministry of exterior online system etc.)
Overseeing oversight programs, including establishing efficient and effective organizations
with clearly defined responsibility.
Planed and coordinated administrative procedures and systems and devised ways to
streamline processes. Assessed staff performance and provided coaching and guidance to
ensure maximum efficiency; Managed schedules and deadlines .
Recruited employees, then oriented and trained them for their specific job descriptions.
Increased work process efficiency and profitability through functional and technical analysis.
Managed analysis reports highlighting business issues, potential risks and profit opportunities;
Implemented efficient accounting, financial and operational systems;
Led the modeling, planning and execution of all financial processes;
Recommended innovative alternatives to generate revenue and reduce unnecessary costs;
Created and executed short and long-term customized comprehensive financial strategies;
Participated in the development and formulation of the main goals of the institution;
Prepared sub-plans for financial management in order to achieve the main objectives.
Identified operational processes inefficiencies and conducted periodic risk analysis
Maintaining high service standards and practices and exercising quality control in all areas
Downsizing administrative and other functional costs through continual improvement and
streamlined processes and procedures to meet ultimate objectives. Identifying inefficiencies in
operational processes and conducting periodic risk analysis;
Developing and executing short and long-term customized comprehensive financial strategies;
structuring and implementing innovative Administrative policies/procedures to generate
undivided commitment & dedication among the team;
Developing and implementing organizational policies and standard operating procedures to
meet corporate, individual and departmental service standards coupled with occupational help,
safety and environmental standards;
SOCIAL WORK COMMITTEE, JEDDAH CHAMBER AS
Provided expert advice and assistance to Process control, outside vendors, manufacturers, and
design firms on instrument engineering matters;
Originated and carried out engineering studies to determine potential problems and remedies
to existing problems, resolve complex technical problems, and review data sheets, Manuals for
instrumentation. Inspect installations in factories and in the field;
Participated in management meetings and significantly contributed to results and decisions,
instrumentally developing and organizing maintenance reports to achieve increased efficiency;
Inspected equipment and located and corrected problems before breakdowns occur. Includes
the monthly work orders. Deal with complex electronic devices, engineering technicians in
industrial machinery installation, repair, calibration, configuration, Alignment and other works;
Troubleshooted problems, supporting web access, secure systems environment optical fiber
cabling, IP networks, and microwave transmission systems.
Ensured the installation, maintenance and monitoring of systems. including the design,
prototype, test, and Programming.
Provided technical reviews of Instrumentation and Controls related engineering design
deliverables with respect to compliance to Saudi Aramco engineering standards and procedures,
relevant industry standards and good engineering practices;
Worked as
courses: Completed IELTS and TOEFL Exams Advanced level in English, Kaplan, Washington, DC, USA,
courses: Associate Program
,Electrical Engineering Technology,