Ahmed AL Muslem, International Logistics & Senior Operation Coordinator Specialist

Ahmed AL Muslem

International Logistics & Senior Operation Coordinator Specialist

imile Delivery

Location
Saudi Arabia - Dammam
Education
Bachelor's degree, Bachelor of Environmental Design and Planning:
Experience
14 years, 10 Months

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Work Experience

Total years of experience :14 years, 10 Months

International Logistics & Senior Operation Coordinator Specialist at imile Delivery
  • Saudi Arabia - Dammam
  • My current job since February 2023

• Develop and implement strategies to optimize international logistics operations, including transportation, warehousing, and distribution, to meet company objectives.
• Collaborate with suppliers, freight forwarders, customs brokers, and carriers to ensure timely and cost effective transportation of goods across borders.
• Manage international freight negotiations and contracts, leveraging volume discounts and service level agreements to achieve cost savings.
• Ensure compliance with international trade regulations and customs requirements, including documentation, licensing, and tariff classifications.
• Oversee import/export processes, including customs clearance, documentation, and regulatory compliance, to facilitate smooth and efficient movement of goods.
• Monitor and analyze key performance indicators (KPIs) to evaluate logistics performance, identify areas for improvement, and implement corrective actions as needed.
• Lead cross-functional teams to drive process improvements, streamline operations, and enhance supply chain visibility and transparency.
• Develop and maintain strong relationships with key stakeholders, including suppliers, customers, customs authorities, and internal departments, to support business objectives.
• Provide leadership and guidance to logistics team members, fostering a culture of accountability, collaboration, and continuous improvement.
• Stay informed about industry trends, emerging technologies, and best practices in international logistics to drive innovation and stay ahead of the competition.

Office Manager at AL Kifah Holding
  • Saudi Arabia - Dammam
  • March 2022 to January 2023

Supports company operations by maintaining office systems and supervising staff.

Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.

Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.

Completes operational requirements by scheduling and assigning employees and following up on work results.

Keeps management informed by reviewing and analyzing special reports, summarizing information, and identifying trends.

Maintains office staff by recruiting, selecting, orienting, and training employees.

Report on KPIs and track customer service metrics

Administrative Office Management Manager at AL Kifah Holding & AL Kifah Real Estate KRE
  • Saudi Arabia - Dammam
  • March 2022 to January 2023

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Monitor costs and expenses to assist in budget preparation.

CEO Secretary & Administrative Manager at Ideas & Concepts Arabian limited
  • Saudi Arabia - Dammam
  • March 2019 to September 2021

• Provide administrative and clerical support to departments or individuals.
• Schedule meetings and arrange conference rooms.
• Alert manager about cancelations or new meetings.
• Manage travel and schedule.
• Handle information requests.
• Prepare correspondence and stuff mail into envelopes.
• Arrange for outgoing mail and packages to be picked up.
• Prepare statistical reports.
• B2B expert reporter & Negotiated

Customer Experience & Service & Production Coach at Oriental Yields OY
  • Saudi Arabia - Dammam
  • October 2019 to April 2021

• Planning and organizing production schedules
• Assessing project and resource requirements
• Estimating, negotiating, and agreeing on budgets and timescales with clients and managers
• Ensuring that health and safety regulations are met
• Determining quality control standards
• Selecting, Ordering, and Purchasing Materials
• Liaising with buyers and marketing and sales staff
• Supervising the work of junior staff
• Organizing relevant training sessions
• Trainee & Develop Coach operator function

Private Marketing Manager at Private sector حلة مسك
  • Saudi Arabia - Dammam
  • May 2019 to January 2020

Self-employed and part-time job

Manage budget and allocate funds appropriate to bring out the best of branch’s personnel by providing training, coaching, development, and motivation located areas of improvement and propose corrective actions.

Mobily NCBS Customer Care & Team Leader Relations Management CRM Specialist at Mobily
  • Saudi Arabia - Dammam
  • October 2017 to May 2019

My job description is not only how to deal with new packages and clients in terms of packaging issues or promotion that had been utilizing into the Saudi market. Also, its part of my job customer care and sales promotions all the time. My duties are Customer Relationship Management is put a strategy for an organizations relationships and interactions with customers and potential customers. Therefore, it contains various analysis thats related to the CRM system helps the company stay sustainable in the world of business & improve profitability. thats called Customer Care & CRM Analysis Specialist system.

Leadership Conference at Fanshawe College
  • Canada - Ontario
  • January 2014 to September 2017

First started experience as Admin role at Fanshawe College then I worked as minimum wages that are related to students activities. In Jan 2016 I became like part of Fanshawe Union so I have become as leadership Conference of Fanshawe for new students + international students.

Assistance Manger Marketing & Planing at CrossMark
  • Canada - Ontario
  • July 2016 to August 2017

Event Specialist PT + data analyst and Data Management production. As an assistance Manger Marketing presents various products that interests the customers; thus, we interact them by giving them samples to tastes them. Also I have Functional & Behavioural Skills. Moreover, I have worked as Secretary in crossMark with my current level.
My duties are:
Assistance Manger Marketing.
marketing representative field.
Retail products & Customer Service helper.
Representative Demos.
Payroll specialist
Data Analysis

Quality inspector & Automotive at Arkal Automotive
  • Canada - Ontario
  • July 2016 to April 2017

New Experience at Automotive Cooperation in Canada.
First start as general worker and started to utilizing the mole, therefore, I started working as Quality inspector in third week. Also its oil and gas cooperation that helps me to improve myself.

Leadership Development Consultant at Saudi Society
  • Canada - Ontario
  • September 2009 to December 2013

Helping new students from K.S.A to set up their life in new country in order to make easy for them.

Staff Assistant at Saudi Society in B.C
  • Canada - British Columbia
  • April 2009 to August 2011

Former volunteered from student as ESL till be Staff Assistant helper for new Saudi arrivers in Canada using Microsoft office such as Excel sheet

Education

Bachelor's degree, Bachelor of Environmental Design and Planning:
  • at Fanshawe College
  • August 2017

This program helps me to design the beauty with architectural Plans. Environmental design can also refer to the design arts and sciences in various fields, such as architecture, geography, urban planning, landscape architecture, and interior design. Environmental design can also encompass interdisciplinary areas such as historical preservation and lighting design. My specialty is based on Environmental design & urban planning for the last term.

Diploma, Administration And Management
  • at Fanshawe College
  • August 2016

It's a diploma program related to building on your Business diploma experience with Fanshawe. Business Administration-Leadership and Management advanced diploma program and may take your leadership and management potential to the next level. You will develop the necessary critical thinking and analytical skills to make any business successful. Thus, your creativity will be nurtured as you study cutting-edge innovations in the business sector, and your visions for sustainable and socially responsible business models will be put to the test in today's evolving economy

Specialties & Skills

Data Analysis
Microsoft Office
Report Writing
Marketing Strategy
Strategic Planning
SketchUp
integral design
quotations
oracle hr
outlook
office management
maintenance management
ACCOUNTABILITY
INDICATORS
COLLABORATION
INNOVATION
INTERNATIONAL TRADE
KEY PERFORMANCE INDICATORS (KPIS)
PLANNING
SUPPLY CHAIN
CHOREOGRAPHY
CUSTOMER SERVICE
Multi linguistic
AutoCad
Public Speaker
Siebel Software
Siebil Software
Administrative
IT system support
Microsoft Office
Internal Audit
Communication Skills
Networking
Auditing
Time Management
Social Media
Budgeting
Team Leader
Report Writing
Strategic Planning
Data Analysis
Specialist communicator
Business Development
leadersphip Manganment
Cross-functional Team Leadership
Marketing Strategy
Content Strategy
CRM Relation Specialist
multi-linguistic
3D Printer
Excel sheet
Team Spirit
Negotiation
Business Process Mapping
Customer Base
Project Sales
operation
materials
planning
procurement
microsoft powerpoint
Logistics
marketing
Supervising
problem solving
office work
performance management
office administration
orientation
sourcing
minutes
asset management
operational hr
accounting
Microsoft Excel
Managerial Experience
Teaching
Lecturing
Labor Relations
Team Leadership
Test Director
Associate Training
Sales Representatives
Team Management
Underwriting
Resource management
Global HR
Teamwork
User Assistance
Production Work
Office Coordination
Quantity surveying
Statements
Logistics Coordinator
Logistics Process Coordinator
Logistics - Vendor

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Native Speaker
Turkish
Expert
Arabic
Native Speaker
French
Intermediate

Memberships

Saudi Society in Vancouver
  • Management
  • March 2009
Fanshawe College
  • Students Leadership
  • January 2015

Training and Certifications

Business Networks & Economic and Trade Affairs (Certificate)
Date Attended:
December 2021
Valid Until:
December 2022
Administrative Assistance (Certificate)
Date Attended:
December 2021
Valid Until:
December 2022
Leadership & Management in The Hospitality Industry (Certificate)
Date Attended:
October 2022
Food Safety and Quality Management (Certificate)
Date Attended:
October 2022
Leadership Essentials, Human Resources (Certificate)
Date Attended:
April 2020
Certified Introduction to Strategic Planning for Human Resource (Certificate)
Date Attended:
April 2020
Certified Introduction to Human Resources Functions. (Certificate)
Date Attended:
April 2020
Certified Administrative Professional (Certificate)
Date Attended:
January 2022
Worker Health and Safety Awareness in 4 Steps Certificate (Certificate)
Date Attended:
September 2016

Hobbies

  • Soccer
    I have earned cap in the division 2 in soccer Abbotsford leagues in B.C ,Canada
  • Kickboxing
    fun and release the stress
  • Reading
    Writing script and Reading boxes