Ahmed Al-Qahtani

اخصائي تقنية معلومات at nesma water & energy

• Saudi Arabia - Jeddah
• My current job since July 2020

* Maintain Network Infrastructure Services & on-premises Applications Servers.
* Operate Ticketing System & Provide local & remote end-user Technical Support.
* Process IT Services & Material Requests as well as updating IT Assets & Lists.
* Manage Google Apps, Services and IT Services contracts and Agreements.
* Create, Implement IT Policies & Procedures and as well as new IT workflows.
* Maintain Attendance System, Fingerprint Machines, CCTV Cameras and IP Telephony.
* Configure users access to Oracle EBS R12 published server& approve IT requisitions.
* Configure MenaItech HR System setup & configuration & train HR Key Users.
* Planning for new infrastructure
* Projects connectivity
* re-Configure the Servers
* re-Configure routers and switches
* Re-Configure Active Directory
* Re-Configure DNS
* Deal with suppliers for PC’s & Printers.
* Google G Suite Services
* 365 Services

أخصائي تقنية معلومات واتصالات at United Compounding Industrial Company

• Saudi Arabia - Jeddah
• November 2017 to July 2020

Acting IT Manager at Premco Precast COmpany

• Saudi Arabia - Jeddah
• September 2015 to January 2017

IT Network Specialist at CPC Bin Laden - precast company

• Saudi Arabia - Jeddah
• November 2014 to September 2015

مساعد دعم فني at alissa holding company

• Saudi Arabia - Jeddah
• November 2011 to October 2014

خدمة عملاء at Ecco - Saudi Arabia

• Saudi Arabia - Jeddah
• April 2010 to November 2011

- Serve Royal customers and troubleshoot their problems.
- Answer customers’ inquiries.
- Troubleshoot with customers to solve their internet issues.
- Customer satisfaction.
- Troubleshooting.
- Sales.

منسق دورات at الكلية التقنية

• Saudi Arabia - Altaif
• October 2009 to December 2009

مدخل بيانات at Saudi Telecom Company - Stc

• Saudi Arabia - Altaif
• June 2009 to September 2009

- Customer enter data in oracle system
- Archive the customer data in oracle system