مشرف تقنيات حديثة
شركة الاتصالات السعودية
Total years of experience :20 years, 3 Months
المهام كمشرف
عمل تجهيزات يومية للفنيين والتحقق من اكتمال المستلزمات لبدء العمل وتسليمهم المهام للبدء
عمل فحصوت جودة مابعد عمل الفني للتاكد من جودة العمل المنجز من قبلة
اعداد التقارير اليومية لملخص العمل اليومي
التواصل مع الاقسام الاخري ذات العلاقة المرتبطة بالعمل لحل المشكلات اللتي تواجه الفني فى الطبيعه
التحقق من رضاء العملاء من اداء الفنيين والسؤال عن مايمكن ان يطور من اساليب العمل
التقييم الاسبوعي والشهري والسنوي للفنيين
• Training program in Field Operations for INVISION, April 2011.
• Training program in fiber optics cables basics, January 2011.
• Training program in INVISION service basics, August 2010.
• Training program in IP TV installation, May 2010.
• Training program in installation and maintenance supervision skills,
الاشراف على فرق التركيبات والاصلاح فى شركة الاتصالات السعودية الخاصة بالقطاع السكني
SAUDI TELECOMMUNICATION COMPANY (STC) RIYADH, SAUDI ARABIA.
March 2004- Current
Advance Technologies Supervisor.
• Planning daily duties for field technicians and ensuring proper start of the day through assigning individual tasks.
• Conducting post-work quality assessment and providing constructive
feedback to technicians.
• Developing daily reports for record and future reference.
• Communicating with related departments in ensuring a smooth and problem-free work for field technicians.
• Conducting customer satisfaction surveys and developing
recommendations to improve the based on customer's comments.
MINISTRY OF FOREIGN AFFAIRS (MOFA) RIYADH, SAUDI ARABIA.
Three months Internship
Maintenance and Security Technician.
• Distributing and installing security cameras and equipments.
• Planning a maintenance guide for security devices.
• Servicing security cameras and following their performance.
PROFESSIONAL WORKSHOPS
• Training program in fiber optics installation and maintenance, June 2014. • Training program in ICMS System on subscribers management,
February 2010. • Training program in DSL service installation improvement, May 2009.
• Training program in WFM Technician, December 2007.
• Development workshop in PC maintenance, June 2004.
• Technical Diploma in Industrial & Controlling Electronics, Riyadh College of Technology with GPA 3.6/4. 2004.