احمد العسال

Responsible for leading the sales and operational activities of the company, overseeing the full project lifecycle — from identifying and building client leads, through project execution, completion, and recurring service management.
Key duties included business development, client relationship management, project planning and coordination, team leadership, operational control, and ensuring the delivery of high-quality services aligned with company objectives and client expectations

• Managed sales, after sales service operations, and vendor relations for APC UPS solutions,
optimizing processes to improve response times and client satisfaction.
• Achieved a client retention and enhanced service delivery.
SOW "Critical and standby power solutions"

project oriented switchgear senior sales engineer

- Promoting and selling company’s Electrical Products (Transformers, Switch-gears, Cables, Wiring Accessories & Lighting ) for clients whose are projects managers, site/plant engineers, contractors, consultants ( for approvals), procurement & end users.
- Selling ATEX special products for Oil & Gas (QP, Qatar Gas, Ras Gas, QAPCO, QAFAC, .) market as Explosive Atmospheres.
- Handling approval status with local government entities & consultants.
- Searching for new clients who could benefit from company products or services and maximizing customer potential in designated segments.
- Establishing new, and maintaining existing, long-term relationships with customers.
- Managing and interpreting customer requirements - listening to clients and using astute questioning to understand, anticipate and exceed their needs.
- Persuading clients that a product or service will best satisfy their needs in terms of quality, price and delivery.
- Technical & commercial study for the tenders and projects.
- Preparing quotations and technical submittals.
- Negotiating tender and contract terms, to meet both client and company needs.
- Negotiating and closing sales by agreeing on terms and conditions.
- Offering after-sales support services.
- Meeting regular sales targets.
- Supporting marketing activities by attending trade shows, conferences and other marketing events.
- Making technical presentations and demonstrating how a product will meet client needs.

- Developing long-term relationships, Making technical presentations and demonstrating for projects how and why the company can meet client, end-user, consultant & contractor needs.
- Providing pre-sales technical assistance, product education and after-sales services.
- Profit oriented.

Operations & Technical Support
• Installation, Testing and Commissioning of Systems
• After sales services, including 24-hour technical support Systems maintenance.
• Clients training.
• Site Visits & Sales Team Support.
• Handle customer complaints and feedback to customer on actions taken

Sales Rep.