ahmed albaidhani, Customer care representative

ahmed albaidhani

Customer care representative

cupola teleservices (cts)

Location
United Arab Emirates - Dubai
Education
Diploma, passenger handling agent
Experience
13 years, 11 Months

Share My Profile

Block User


Work Experience

Total years of experience :13 years, 11 Months

Customer care representative at cupola teleservices (cts)
  • United Arab Emirates - Dubai
  • My current job since October 2011

Assisting customers with and any information, that they may require in a professional way, assisting the customers on how our services work and updating them about our services, and creating our clients daily and montly reports to show our teams progress.

Tele Sales Agent at Job Hunt Consultancy
  • United Arab Emirates - Dubai
  • June 2011 to July 2011

Making sure clients were provided with information about new packages and offers and the price range of our products

Sales Man at Sheikh Mohammed Bin Rashid Young Entrepreneur Competition
  • United Arab Emirates - Dubai
  • May 2009 to May 2010

Promoting the product to future customers, moreover making sure customers have a basic knowledge about the product.

Education

Diploma, passenger handling agent
  • at Arab Unity School
  • May 2012

Graduated from Arab unity school in 2009 and in 2010 completed my GED courses, and completed the passenger handling course at the zabeel institute.

Specialties & Skills

Microsoft PowerPoint
Microsoft Excel
CRM software
MS Word
MS EXECEL

Languages

English
Expert
Arabic
Intermediate
French
Intermediate

Training and Certifications

certified passenger handling agent from the zabeel institute (Certificate)
Date Attended:
May 2012
Valid Until:
June 2012