أحمد الدبيبي, Technical Support IFEC Specialist

أحمد الدبيبي

Technical Support IFEC Specialist

Saudia Technic

البلد
المملكة العربية السعودية - الرياض
التعليم
بكالوريوس, Engineering Technology, Computer Network Systems Support
الخبرات
8 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 2 أشهر

Technical Support IFEC Specialist في Saudia Technic
  • المملكة العربية السعودية - الرياض
  • ديسمبر 2014 إلى أغسطس 2021

Technical Support For In-Flight Entertainment System maintenance:

• Prepare accurate and timely reports also, Document technical knowledge in the form of notes.
• Troubleshoot and identify solutions to IFE system and hardware issues replace parts as required.
• Properly escalate unresolved issues to appropriate internal teams (e.g., Technical Query).
• daily updating and review of aircraft maintenance records in a database system (AMOS).
• Refer to Maintenance Manuals of Follow diagrams and written instructions to repair a fault or set up system update or media loading or replace parts.

Instructor - Trainer في Al-Manar Training Institute
  • المملكة العربية السعودية - الرياض
  • أكتوبر 2013 إلى نوفمبر 2014

Trainer MS Office training
Helping the trainee pass a certification exam (data entry and word processing).

Information Technology Technical Support في Ministry of Education, Saudi Arabia
  • المملكة العربية السعودية - عنيزة
  • أبريل 2012 إلى يونيو 2012

Coop Training - IT technical support:

• Ensure all problem are properly logged.
• Follow up with staff to ensure their IT systems are fully functional after troubleshooting.
• Conduct electrical safety checks on computer equipment.
•Install and configure computer hardware operating systems and applications.
• maintain computer systems and networks (LAN) .
•Investigating faults in the network.
replace parts hardware and set up Operating system

الخلفية التعليمية

بكالوريوس, Engineering Technology, Computer Network Systems Support
  • في Technical And Vocational Training Corporation - Riyadh College of Technology
  • أبريل 2021

Program Description This program enhances skills of being highly adaptable to the workplace with the potential to succeed as a professional. can apply knowledge and skills to solve a of Network, also systems in terms of being to analyses, design, construct, operate, synthesis, and maintain complex networks.

دبلوم, Computer Technology-Technical support
  • في Technical and Vocational Training Corporation-Buraydah College of Technology
  • يونيو 2012

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Specialties & Skills

IT Technical Support
Network Engineering
COMPUTER NETWORKING
NETWORKING
Troubleshooting
Technical Support

حسابات مواقع التواصل الاجتماعي

اللغات

العربية
اللغة الأم
الانجليزية
متوسط

التدريب و الشهادات

ITIL v4 foundation (تدريب)
معهد التدريب:
institute of Public Administration-ethrai
تاريخ الدورة:
June 2020
المدة:
5 ساعات
NSE 2 Network security Expert Level 2: Certified Associate (الشهادة)
تاريخ الدورة:
June 2020
صالحة لغاية:
June 2022
NSE 1 Network security Expert Level 1: Certified Associate (الشهادة)
تاريخ الدورة:
June 2020
صالحة لغاية:
June 2022
Cyber Security Foundation - CSFPC CertiProf (الشهادة)
تاريخ الدورة:
April 2021
صالحة لغاية:
April 2023
Certificate professional Accreditation Saudi Council of Engineers (الشهادة)
تاريخ الدورة:
May 2021
صالحة لغاية:
May 2024

الهوايات

  • التعليم