Administration manager
Gama construction
Total years of experience :14 years, 11 Months
• Plan, develop, organize, direct, manage and evaluate the personnel, operations and budget of the operations and supply chain department.
• Lead and manage production planning, purchasing, inventory control, warehousing, transportation.
• Develop analytics, systems and data management capabilities, including metrics and reports.
• Direct the hiring, training, supervision, mentoring, and performance evaluations of operations and supply chain staff.
• Direct, coordinate, assign, monitor and review the work of individuals engaged in related duties.
• Understand customers’ needs, service those needs, and maintain and develop positive business relationships with a customer’s key personnel involved in or directly relevant to supply chain activities.
• Manage vendor relationships (e.g., third party logistics)
• Collaborate with staff, other departments, senior management, and decision makers to share information, problem solve, and to clarify management objectives.
• Oversee organization wide management of the strategic sourcing, procurement, contracting, and evaluation of services
• Manage / coordinate the operations planning process including supply / demand forecasting, inventory management, and on time delivery.
• Develop and participate in the development of the supply chain strategy for the organization.
• Manage and execute procurement related functions (e.g., develop and implement contract management and procurement frameworks, sourcing strategies, negotiate agreements, draft and manage contracts, etc.)
• Direct and manage corporate governance and regulatory compliance.
• Develop and monitor the application of ethical and sustainable procurement policy and procedures manual.
• Identify and manage risk within the supply chain.
• Stay informed of advances in supply chain technology and approaches, and apply within the organization to improve supply chain processes
• Establish key performance indicators, monitor ongoing performance, and improve performance against set goals.
• Resolve work-related problems and prepare and submit progress and other reports.
• Communicate values, business goals, and represent the organization to internal and external stakeholders.
• Manage contractors and subcontractors activities, reviewing proposals, developing performance specifications, and serving as a liaison with the organization.
• Coordinate internal and external operational resources to ensure an efficient overall performance of Operations, to deliver Product/Services on budget, time and quality.
• Manage operational communications with internal Business Units and external customers/providers.
• Create, Implement, and monitor the application of operational policies and procedures, and define initiatives to improve the performance of Operations.
• Identify lack of efficiency and opportunities for process improvement, and Research new technologies to improve efficiency, and increase the productivity.
• Define operational solution, resources plan and implementation plan for new products/services.
• Define operations processes to provide the suitable information/procedures to delivery coordinators and operations technicians.
• Coordinate the procurement and logistics activities for the delivery of inbound and outbound shipments.
• Plan and organize transport and deliveries and solve problems in relation to pick up, transport and delivery.
• Monitor logistics economic impact and service level to customers.
• Manage the whole life cycle of the projects ensuring they are delivered within scope, schedule, cost, and quality.
• Design the structure of Logistics and administration department with a comprehensive job description for each role.
• Supervise recruitment practices required to form the sub-teams of each section.
• Create, implement and maintain departmental policies, and procedures manual.
• Design SMART objectives for each member for the evaluation purposes.
• Manage the quarterly appraisal for the performance evaluation of each member.
• Managing a team of approximately 35 employees in a busy work environment in multiple tasks sections.
• Contract management for all service agreement with all vendors and suppliers and service providers, starting from selection process, negotiations, contracting process and approval cycle, monitoring delivery, monitoring payment process and agreement expiration and renewals.
• Creating operations manuals to define and guideline day to day operations activities.
• Prepare for the internal and external audits requirements.
• Ensure compliance to all quality certificates regarding Environmental, Health & Safety, physical security, facility management, ISO, and CMMI, etc.
• Embrace cost optimization and build a culture of balancing between obtaining best possible quality services at best possible prices.
• Working closely with the Financial Manager, IT Manager & HR manager.
Head of Logistics - Africa Region. June 2009 to Dec. 2010
International Turnkey Systems (ITS Group)
• Responsible of 100% delivery of inbound and outbound shipments.
• Plan and organize transport and deliveries.
• Solve problems in relation to pick up, transport and delivery (in case of delays, difficulties, etc..)
• Monitor logistics economic impact and service level to customers.
• Report activities in terms of KPIs.
• Analyze service required by customers.
• Manage transport suppliers.
• Optimize transport process through continuously update with delivery plan/forecasts.
• Become flexible towards markets through development of new logistics solution.
• Set schedule ship date to all orders and transfer orders to awaiting shipping status.
• Plan delivery location for all orders according to delivery cost/truck capacity/ stocks availability.
• Set production and deliveries based on stocks priorities.
• Coordinate agreed INCOTERMS with logistics section of customers.
• Verification of vendor POs Terms compliance with the approved PR according to customer PO.
• Verifying the shipping information. (Incoterms, consignee information, shipping docs).
• Controlling the pre shipping inspection requirement when mandatory, and coordinate with the assigned pre-shipping inspection agencies.
• Follow up the freight and insurance procedures.
• Control the whole delivery process till the safe arrival of purchased order to the warehouses or customer site.
• Archiving the documents of all shipping stages.
• Follow up the financial payments to freight forwarders and marine insurance suppliers.
• Cross Culture Communication • E-Business • Finance Management • HRM • International Business Law • International banking • Managerial Accounting • International marketing • Marketing Management • Organizational behavior • Quantitative Analysis of Business Decisions • Research methodology • Strategic management