HR&Admin . Director
ARABSAT( Arab Satellite Communications Organization )
Total years of experience :41 years, 6 Months
Main common responsibilities & duties :
Direct all HR Programs, policies, procedures & processes.
Manage all Personnel & payroll activities.
Set up HR & Admin Budget & yearly business plan & initiatives.
Manage centralized procurement function & activates with around 150 M US$.
Design , develop &implement Administration process & procedure
Act as a senior management team member in regard to contribution for strategy planning.
Manage & lead corporate performance toward Excellency & to match pre defined goals & objectives.
Lead & manage all administration affairs, government relation & facilities management activates that lead to fullest utilization with minimal cost.
Figure out & implementation of manpower plan in order to ensure optimum staffing across the organization.
Formulation and implementation of HR strategies, to support achievement of corporate goals.
Design, develop & implement career development & succession planning project.
Develop procurement system, policies, procedures & processes.
Build up vendor database & figure out criteria for updating the list.
Figure out corporate, functional & individual performance management methodology, KPI, BSC & compare it with actual result at the end of performance cycle.
I. HR & Training VP-Advisor:
• Examining the conditions and specifications of bids for the projects needed for the sector
• Rolling-out projects such as: HRMS, Early Retirement, Appeals-and-Grievances Program, Staffing Telegraph Service, and Succession Planning
• Tracking and reporting statuses pertaining to the resolutions and decrees issued from the Board of Directors and Executive Committee
• Supervising Annual and Five-years Budgeting Plans, and Balance Score Card ( BSC )
II. Director of Innovation Projects Department:
Supervising Transformation On-Line (TOL) and Service Level Agreement (SLA)
Teams: to build knowledge-base company wide, and to provide special services
starting from STC Head Quarter down to Districts and Regional Levels.
A. Service Level Agreement (SLA)
Prioritizing and escalating urgent issues to higher management
Monitoring performance reports and to assess work effectiveness, and to recommend improvements and change of policies and/or procedures if required
Offering awareness program and recommending new service level agreements for mission-critical business activities to maximize the provisioning of the H.Q. resources in the support of Customers Facing Operations in the regions and districts
Committing the Arabization of Service Level Agreements and performance measurements reports
B. Transformation On-Line (TOL)
Implementing highly reliable intranet system which supported knowledge
sharing, collaboration, and resource management
Providing on-line access to a central repository of knowledge
Managing the internal/external intellectual capital
• Carried out STC Transformation and Restructuring Program to ensure that it is in compliance with the HQ-Region-District model
• Scrutinized the legal issues and monitored the contractual agreement between Public Transportation Radio Services and the external vendors
• Headed the committees responsible for setting-up the strategic planning for the Legal and Administrative Affairs departments
Built Staffing model to enable decision makers to obtain actual staff and accurate skills requirements
• Headed multi-projects and programs such as: Saudization program, three-years O&M Contract, medical care, HR Policies and Process as well as Procedures, salary direct bank deposits, employees traveling and ticketing, national and international recruitment, long-and-short terms manpower plans, STC Staff Work Regulations By-laws, Human resources management system,
• Supervised the transfer of roughly ( 5000 ) employees from the ministry of PTT to STC
• Participate with consultant company ( Booz Allen & Hamilton - price water house) in the field of human recourses
• Prepared the Annual Budget.
• Prepared spending and contracting plans for all budget chapters allocated to Dept.
• Followed-up contracting and spending.
• Distributed budget allocations to divisions.
• Commitments.
• Prepared periodical reports on spending and contracting status.
• Prepared Dept. strategic plan.
• Prepared operational plan.
• Prepared quarterly reports for plan follow-up.
• Coordinated with advisors on issuance of work practices
• Followed-up implementation of the marketing strategic plan.
• Prepared training plan and follow-up implementation.
• Prepared timely reports on manpower, training, Saudization plan and vehicles.
• Issued monthly reports on performance indicators for all departments provided services.
• Prepared the Department Annual Book
• Reviewed national and international call charges.
• Reviewed discount times.
• Prepared Kingdom-wide national calls plan and distribute to regions.
• Established database including exchanges codes and number of national and international calls.
• Updated Services Charges Booklet.
• Participated in meetings for tariff discussions.
• Responded to queries incoming from other international administrations.
• Prepare new services charges.
• Self-development.
• Management of subordinates.
• Collect Divisions findings and prepare consolidated reply.
• Coordinate with other depts. as regards buildings, vehicles, liabilities, public relations)
• Issue monthly reports on performance indicators for all departments provided services.
• Prepare monthly accomplishments reports.
• Prepare the Department Annual Book.
• Self-development.
• Subordinates’ management
• Prepared Annual Projected Budget for Saudi Telecom HQ.
• Allocated financial funds to Saudi Telecom General Managers.
• Established instructions necessary to prepare projected budget.
• Prepared monthly Executive highlights report.
• Followed-up spending and commitment to ensure that these are in line with plans.
• Prepared budget relocation.
• Self development and subordinates management
• Received customer transfers and dispatch to other branches.
• Issued & signed customer external banks cheques.
• Reviewed & approved daily branch accounts.
• Performed abrupt safe inventory to verify adequate balances.
• Performed cash inventory for all available currencies.
• Reserved cheques in coordination with other branches and complete cashing.
• Managed subordinates.
• Provided assistance to Branch Manager as required
• Payment & remittance book keeping.
• Reconciliation of payment and remittance orders with Ministry of Finance and National Economy.
• Prepared Final statement of account for the ministry and respective accounts of payments, remittance, permanent and temporary liabilities deposit.
• Daily journals book keeping.
• Daily different budgetary chapters Commitment records keeping and verification.
Skills: 01 Ability to solve work-related problems and issues . 02 Team-working abilities . 03 Analytical thinking and skills . 04 Knowledge of local systems and working regulations as well as labor laws . 05 Leadership and supervisory skills . 06 Negotiation skills . 07 Computer literacy