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Ahmed Oraby, Admission officer |Customer Relation

Ahmed Oraby

Admission officer |Customer Relation ·Al Salam International Hospital

Kuwait

Bachelor's degree, Hotel Management

Work experience

Total years of experience: 12 years, 2 months

Admission officer |Customer Relation

October 2024 - Present

Al Salam International Hospital

Al Ahmadi, Kuwait

October 2024 - Present

Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

Claim Submission | Claim Auditor | Claim Processor | Insurance Coordinator | Receptionist | Medical

June 2022 - Present

Argan Riaya Hospital

As Salimiyah, Kuwait

June 2022 - Present

Company industry:
Medical Hospital
Job role:
Medical, Healthcare, and Nursing

Revenue Officer / Customer Service

June 2022 - September 2022

Kuwait Hospital

Sabah as Salim, Kuwait

June 2022 - September 2022

Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

Receptionist / Medical Biller / Insurance Officer

June 2019 - June 2022

Dar Alshifa Hospital

Hawali, Kuwait

June 2019 - June 2022

Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

Salesman

September 2017 - June 2019

Eureka For Electronics

Hawali, Kuwait

September 2017 - June 2019

Company industry:
Retail & Wholesale
Job role:
Sales

Restaurant Team Member

January 2017 - January 2018

KFG , Applebee's

Hawali, Kuwait

January 2017 - January 2018

Server, Host, Bartender

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Guest service Agent

March 2013 - November 2015

Ritz Carlton Cairo Hotel

Cairo, Egypt

March 2013 - November 2015

It was business as Guest Service at the Ritz Carlton Hotel wonderful thing I am proud to do, for as long as I dreamed I work day at the Ritz Carlton, it's really founder wonderful where I learned a lot about guest service, teamwork and individual, he really Ritz-Carlton Mystique

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Faculty Of Tourism & Hotels

May 2013

May 2013

Bachelor's degree, Hotel Management

Egypt

GPA (percentage): 72%

GPA (percentage): 72%

Wonderful years and I learned too much about customer service,hospitality,sales,language,history and more I learned more from summer training every year
View attachment

Skills

Medical Billing
Expert
Medical Billing
Expert
Claims Administration
Expert
Claims Administration
Expert
Health Insurance
Expert
Health Insurance
Expert
Customer Service
Expert
Customer Service
Expert
Receptionist
Expert
Receptionist
Expert
Creative
Intermediate
Creative
Intermediate
Very good public relation and Good Communication skills
Beginner
Very good public relation and Good Communication skills
Beginner
Presentation Skills
Intermediate
Presentation Skills
Intermediate
Self-motivate, reliable and dynamic , Ability to work individually and a co-operative
Intermediate
Self-motivate, reliable and dynamic , Ability to work individually and a co-operative
Intermediate
Communication skills
Intermediate
Communication skills
Intermediate
Sales skills
Intermediate
Sales skills
Intermediate
Ability to work well under stress
Intermediate
Ability to work well under stress
Intermediate
Negotiations Skills
Intermediate
Negotiations Skills
Intermediate
Bear responsibility , Able to learn new tasks
Intermediate
Bear responsibility , Able to learn new tasks
Intermediate
Problems solving
Intermediate
Problems solving
Intermediate
Calls handling
Intermediate
Calls handling
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Problem Solving
Expert
Problem Solving
Expert
management
Intermediate
management
Intermediate
Sales Coordination
Expert
Sales Coordination
Expert
Negotiation
Expert
Negotiation
Expert
Underwriting
Intermediate
Underwriting
Intermediate
claims submission
Intermediate
claims submission
Intermediate
Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
Medical Coding
Expert
Medical Coding
Expert
Marketing
Intermediate
Marketing
Intermediate
Accounting
Expert
Accounting
Expert
Order
Intermediate
Order
Intermediate
Medical Billing
Expert
Medical Billing
Expert
Operation
Intermediate
Operation
Intermediate
billing
Expert
billing
Expert
Office Administration
Expert
Office Administration
Expert
Materials
Expert
Materials
Expert
Purchasing
Expert
Purchasing
Expert
insurance
Expert
insurance
Expert
Minutes
Expert
Minutes
Expert
Mail
Expert
Mail
Expert
Typing
Expert
Typing
Expert
Office Management
Expert
Office Management
Expert
Outlook
Expert
Outlook
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Sales
Expert
Sales
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
Front Office
Expert
Front Office
Expert
Receptionist
Expert
Receptionist
Expert
Retail
Intermediate
Retail
Intermediate
Banking
Intermediate
Banking
Intermediate
Merchandising
Intermediate
Merchandising
Intermediate
Catering
Expert
Catering
Expert

Languages

English
Expert
French
Beginner
Arabic
Native Speaker

Training and Certifications

Certifications
Professional Soft Skills Diploma
Jan 2012 - Dec 2020

Training
ICDL
Computer Center Minia University
Apr 2012

Hobbies

  • Reading