Product Manager
NCGR-National Center for Government Resources Systems
Total years of experience :11 years, 9 Months
In my role as a Product Owner at the National Center for Government Resources, I play a pivotal role in steering the development of innovative product strategies, resulting in substantial revenue growth and surpassing annual business objectives. Focused on streamlining product development processes and fostering effective cross-functional communication, I consistently achieve efficiency improvements and a reduction in time spent resolving issues.
Key Achievements:
• Implemented a product management framework, achieving a 34% increase in product efficiency.
• Successfully developed API products generating a sustainable financial and fintech business models.
Key Skills:
• Leveraged advanced proficiency in Product Roadmap Development to prioritize features and ensure timely delivery by development teams.
• Demonstrated exceptional skills in Agile Implementation, resulting in a more efficient development process and improved responsiveness to market demands.
• Conduct market research: Conduct extensive market research to identify customer needs and preferences, as well as competitive trends, and use that information to inform product development decisions.
• Analyze product performance: Analyze product performance using data-driven insights, and develop strategies to optimize product performance and drive growth.
• Monitor market trends: Monitor market trends and emerging technologies, and make recommendations for new product development opportunities that align with the Bank's strategic goals.
• Manage partnerships and vendor relationships: Manage relationships with third-party vendors and partners to ensure that product development and delivery meet high standards of quality and compliance.
• Ensure regulatory compliance: Stay up-to-date with regulatory requirements and ensure that products comply with all relevant regulations, including those related to data privacy and security.
• Develop product documentation: Develop product documentation, including product requirements, specifications, and user guides, and ensure that all relevant stakeholders have access to up-to-date documentation.
• Conduct user testing: Conduct user testing to gather feedback on product features and functionality, and use that feedback to inform product development decisions.
• Develop training materials: Develop training materials for internal teams and external partners to ensure that they are well-equipped to support and sell the product, and ensure that training materials are up-to-date and accurate.
Working as a part-time Consulting Business Analyst in Patient Services department in Healthcare industry:
- Review current reporting system and periodical reports generated by users.
- Advise in improving current reporting modules and define relationships that improve data accuracy and efficiency.
- Automate the reporting process in Business side via basic admin tools.
- Increase improvement and development chances by locating new business modules with IT.
- Train admin/ business staff to basic analysis tools which help them ease the analyses and automate the process.
• Coordinated with the operations team in developing business requirements and cost estimates, proposing strategies, managing the resources and preparing budgets.
• Collected, analyzed, developed, documented, communicated business requirements to achieve organizational goals.
• Developed and implemented databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.
• Led design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow.
• Reviewed and analyzed the effectiveness and efficiency of existing systems and developed strategies for improving or further leveraging these systems.
Worked as secretary and document controller in human resources section and Administration of Roads and Public Services Operation at Arriyadh Development Authority which includes the following projects:
King Abdullah Road first, second, and third stages (total 11 months)
Orouba road project (total 21 months)
Trained as an outside-operator at Saudi Armco ITC program in Saudi Arabia, Ras Tanura/Jubail.
Awarded a Bachelor Degree of English Languages and Literature (Full-Time) from College of Languages and Translation in Riyadh with a Grade of "Very Good" - Second Class Honor and GBA (4.35/5) in First semester 2015-2016 on June 10,2016
Diploma in Computer Applications (six months) - Windows - Microsoft Offices - Typing - Internet and Emails - Social Networks - Internet Security