Ahmed Al-Marayati

Responsibilities:
• Implement an affiliate wide human resources strategy that aligns with Business Area and affiliate ambition, current and mid-term business objectives
• Designs, implements and monitors human resource programs and initiatives
• Anticipates and plans for (bi)annual human resource needs and trends in the country
• Develops plans and delivers results in fast-changing businesses and environments
• Liaise with managers on the affiliate management team to develop and implement local human resources strategy appropriate for their business needs and consistent with the organization’s human resources strategy.
• Put human resources topics on the agenda of the Affiliate Management Team
• Represents the affiliate towards the BA and within the country internally and externally
• Ensures coordination and integration with other functions in pursuit of business success
• Works independently in the affiliate with strategic guidance from the BA
• Leads/supervises individual/team of few professionals or administrative staff with direct people management responsibility. Supervising on boarding process for new employee and expatriates
• Supervising execution of Iraqi labour law in all employees’ related aspects (including but not limited to employment contracts, social security and income tax payments, dismissal, etc.)

Responsibilities:
 Payroll
o Input to and contribute to the Payroll Planning Process (HRIS/HRMS).
o Input to and contribute to Payroll verification.
o Input to and contribute to the Payroll Strategy for the responsible Departments and/or other Sections as a Member of HRD Team.
 HRIS/HRMS
o Initiate and monitor the launch of HRD System.
o Contribute/Provide HRD Guidelines as primary function to HRD System.
o Insure function and response is User Friendly.
 HR Personnel & Administration
o Undertake direct responsibility for all HRD FIREFIGHTING and HRD Building Blocks.
o Communicate and Mentor HRD Team and cultivate BEST HRD PRACTICES.
o Insure compliance, communications & adherence to HRD Policies & Procedures.
o Insure proper Manpower Costs and definitions of Costs.
 Building Teams
o Insure and protect “people” assets within the philosophy of Team Building & Motivation.

• Co-Lead implementation for Organization’s new Global HR Operating Policies and Procedures
• Ensure all generalist HR and Administrative activities are carried-out in adherence to these standards.
• Serve as the primary source of HR knowledge in response to employee and/or supervisor requests, be well versed in Global HR Policies, and provide weekly, monthly and quarterly HR metrics as required.
• Work with the Senior Management team to determine workforce needs, identify human resource and competency gaps, and devise a development and workforce plan to facilitate nationalizing roles and staff retention.
• Manage, train, mentor HR team; create detailed plan to build capacity for every HR staff, including performance objectives, recruitment and commitment to development.
• Oversee full-cycle recruitment process and directly recruit senior-level positions; Develop candidate rosters, employ traditional sourcing strategies, actively network and employ innovative, creative recruiting methods to hire the best talent.
• Review and approve job position requests, job descriptions and make recommendations, ensuring accuracy and consistency.
• Produce all job offers and contracts and ensure internal equity.
• Manage the on-boarding and transition system ensuring that all new hires and transferring staff receive all relevant information and support as outlined in the Global HR policies and procedures.
• Lead the performance management process including creating a plan to manage annual reviews, conduct training on goal-setting, utilize budgets to organize development activities and work one-on-one with managers and employees.
• In partnership with the Regional HR team, and Deputy Director, Operations, define and review salary structure; in conjunction with the Country Director and Finance Controller, coordinate annual compensation review process and compensation adjustments.
• Manage benefit plans and communicate updates.
• Work closely with the senior management to develop workforce plans, leave plans and annual Country staff development plans;
• Work with SMT and senior staff on new staff retention strategies and initiatives;
• Oversee work permits and residency processing for expat staff, update and maintain the Work Permit Tracking sheet for prompt renewals of expatriate immigration documents.
• Oversee HR-related administrative duties and ensure they are compliant with existing legal and government reporting requirements.
• Spearhead internal staff communications, team-building and employee engagement activities.
• Ensure that the HR/ Administration team is working in a harmonized manner with consistency among application of policy throughout all offices, and identify and implement mechanisms to ensure cooperation, communication and teamwork.
• Serve as an ambassador and champion for the: Standards for Professional Code of Conduct; escalate code of conduct issues to the Country Director and Regional HR team for additional support and to ensure issue is resolved and appropriate follow-up is carried out.
• Advise supervisors in determining appropriate disciplinary plans of action.
• Lead all employee relations with professional grace; lead investigations to resolve issues/conflict in the workplace.
• Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets all legal and labor regulations and requirements.
• On an as needed basis liaise with the local legal counsel on HR issues that requires legal interpretations.
• Lead exit management procedure to ensure seamless and positive transition for departing employee
• Elevate requests as needed to the Deputy Director, Operations and/or Regional HR team.

• To support the Head of HR in delivering an effective and compliant HR service to the Iraqi-based business unit.
• Oversee the recruitment and selection process ensuring compliance with company policies.
• Provides day to day performance management guidance to Iraq Management team (coaching, counseling, career development, disciplinary actions and any other HR related issues).
• Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.
• Provide HR Policy guidance and interpretation.
• Work alongside the management team in regard to implementing recruitment, training and people development strategies.
• Maintain in depth knowledge of legal requirements related to day to day management of employees, reducing legal risks and ensuring regulatory compliance for company within the remit of Iraqi law.
• Introduce new HR initiatives and interventions within the business unit.
• Roll out of EMEA and global HR initiatives.
• Participate in annual salary review process.
• Oversee and support any HR ERP system.
• Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations.
• Participate in evaluation and monitoring of success of training programs. Follow-up to ensure training objectives are met.
• Supervise existing HR team on a day to day basis.
• Ensure compliance for all Administration in accordance with internal and external company Audit standards.
• Commitment to and involvement in company Orange Excellence.
• Actively committed and accountable for compliance to the company Health, Safety & Environmental policies, operating procedures and compliance to local legislation including external and internal audits.
• Any other duties considered related essential for effective operations and service as requested.

• Support the OD Team Manager in overseeing the USAID/Tarabot OD Team of 10 organizational development professionals in a demanding, politically complex environment.
• Support in developing and implementing resource allocation strategies, as well as planning and conducting team building activities.
• Coordinate and provide management support for all provincial activities, and hold weekly conference calls with provincial advisors.
• Prepare bi-weekly team meetings to review the progress of ongoing projects, and discuss ideas to improve the internal operations and work environment.
• Design and implement programs that aim at institutionalizing OD functions and fostering the adoption of good governance principles throughout the Iraqi public sector.
• Develop multiple-year capacity building plans for target GoI entities and assist the AD team to forge agreements with relevant GoI counterparts on their implementation.
• Develop and implement models to support GoI entities in establishing permanent administrative units dedicated to OD.
• Assist government partners in conducting organizational analysis and redesigning initiatives to increase structural efficiency, improve administrative performance, and better serve citizens.
• Support partner organizations in the implementation and monitoring of OD plans ensuring the achievement of the targets set.
• Assist civil servants in the targeted public institutions to reach these target goals through on-the-job training, coaching, mentoring, and other forms of professional development.
• Research and develop ideas for the establishment of government-wide systems to foster sustainable administrative reform throughout the public sector, including the establishment of a national center for excellence in government; and develop and implement strategies to promote these ideas to the central government.
• Develop, maintain, and manage contacts with officials from GOI, and serve as a direct liaison of the project when called upon.

Providing advice, counsel, and administrative support in: HR Administration, HR policy and procedures and systems, Compensation and classification, Performance Management and Merit increase, Training, and Coordination with Home Office

Supervision and implementation of Organizational Self-assessment and Transformation Program (OSTP) activities to develop the capacity of Iraqi institutions in collaboration with the National Centre for Consultancy and Management Development (NCCMD), facilitate developing the ministries own Solutions and Action Plans for capacity development plan drawing on inputs from the ministry benchmark report, develop training curriculum and adding new materials based on the needs of the Iraqi environment, translating training material into Arabic or English, worked with TATWEER OSTP team on doing the preparations and managing the "National conference for OSTP" which had great success over the project and GOI

- Provide technical support in coordination with the department of Information Technology, writing and submitting tenders for the ministries, (Presales department) for the period from 11/2006 until 12/2007.
- Delivering training courses, presentations and follow-up training programs of Microsoft with Iraqi universities and ministry of Education, Department of (Business development) for the period from 12/2007 until 02/2008

- Salesman and marketing of training programs, department of (sales, marketing and public relations) in the TADRIB IRAQ Center, The Training affiliate of the chamber for the period from 01/2006 until 04/2006.
- Management of Web sites contents of ministries and companies, department of (website design) for the period from 04/2006 until 08/2006.
- Performing the duties of public relations and coordination with GOI ministries to establish training programs sponsored by donors (such as IRMO & IRD), department of (sales, marketing and public relations) for the period from 08/2006 until 11/2006

Manage the administrative activities of the department. Coordinate internally and with other departments. Create and modify documents such as invoices. Supervise staff. Support staff in assigned work related to sales. Provide on the job and other training opportunities. Maintain hard copy and electronic filing system. Ensure security and confidentiality of data. Interact with clients, vendors and visitors. Handle customer inquiries and complaints. Perform general clerical duties

Taking care of personal computers by making repairs, and getting rid of viruses and malware infections. Replacing malfunctioning parts on motherboards. Give advice to clients on hardware configuration. Maintain stock, supplies and inventories. Maintain accounts. Perform other related duties as required such as printing, translation and creating researches from the internet