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Ahmed Alqarroos, Real-Time Operation Specialist

Ahmed Alqarroos

Real-Time Operation Specialist·Baker Hughes – Aramco Project

Saudi Arabia

Bachelor's degree, Computer Science

Work experience

Total years of experience: 4 years, 7 months

Real-Time Operation Specialist

April 2024 - Present

Baker Hughes – Aramco Project

Dammam, Saudi Arabia

April 2024 - Present

• Monitoring and troubleshooting a real-time data visualization system.
• Manage data access controls to ensure secure and appropriate permissions for all system
users and roles.
• Ensure data quality by verifying compliance with Aramco standards.
• Assist Aramco users and service providers, offering comprehensive technical support and
expert guidance when needed.

Company industry:
Oil & Gas

System Analyst

November 2021 - April 2024

Xerox – Olayan Holding Company (OSHCO)

Khobar, Saudi Arabia

November 2021 - April 2024

• Responsible for deploying and configuring enterprise print management solutions such as
YSOFT and Xerox Workplace Cloud.
• Provided L3 technical support for all service incidents, ensuring rapid resolution and
meeting highest SLA standards.
• Installed, configured, and resolved software issues for multi-function printer (MFP) systems.
• Delivered services in line with SLAs to maximize customer satisfaction.

Company industry:
IT Services
Job role:
Information Technology

Education

Imam Abdul Rahman bin Faisal University

December 2020

December 2020

Bachelor's degree, Computer Science

Saudi Arabia

Skills

BUSINESS CONTINUITY
Intermediate
BUSINESS CONTINUITY
Intermediate
ELECTRICAL ENGINEERING
Intermediate
ELECTRICAL ENGINEERING
Intermediate
DATA INTEGRITY
Intermediate
DATA INTEGRITY
Intermediate
ENVIRONMENT HEALTH AND SAFETY
Intermediate
ENVIRONMENT HEALTH AND SAFETY
Intermediate
INFRASTRUCTURE MANAGEMENT
Intermediate
INFRASTRUCTURE MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
NETWORK SWITCHES
Intermediate
NETWORK SWITCHES
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
REAL TIME COMPUTING
Intermediate
REAL TIME COMPUTING
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Introduction to cybersecurity
introduction of Linux (Red Hat)

Hobbies and interests

Waching Football