Compliance Officer
Gulf International Bank - Saudi Arabia
مجموع سنوات الخبرة :11 years, 3 أشهر
extra miles achievements:
project manager of direct sales team.
project manager of meem new store.
establish take sales team.
enhance the process in branches regarding customer experience and compliance.
* Practicing Business Management, Innovation and Market Research in the Consumer Banking industry.
* Playing a pivotal role in building and maintaining Office Culture and Brand Identity since the start-up phase.
Innovation Field
* Composed the Innovation Policies and Procedures document and reviewed it with E&Y.
* Motivated an Innovation-driven culture through various methods.
* Mentored Staff Associates, Team Leaders and Visiting Students from external schools.
* Built a live a database for all suggested Innovative ideas.
* Coordinated and supervised sessions with staffs to build on ideas and find new solutions.
* Identified, analyzed, defined, evaluated and created supporting documents for ideas and solutions.
* Chaired a monthly meeting to present findings to Section Managers and activate decision-making.
* Provided support to Innovative ideas and enhanced them throughout to implementation.
* Developed a reward program for contributors of management-approved Innovative Ideas.
* Designed a Monthly Newsletter template for internal publication.
Research Field
* Explored competitive intelligence and research projects.
* Qualified and Quantified competitors’ web sites, annual reports, and brochures.
* Edited discussion guides, questionnaires and surveys.
* Assessed and analyzed competitive bench-marking.
* Responded to internal and external inquiries.
( management by objectives ) new accounts opening and issuing cards, updating info and taking care of all the customers requests and needs. managing the branch and make sure work is going smoothly. I am still working in Al Ahli bank.
If my job seeks efficiency then i am sure i can be an active player in the team. 0583773000
