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Ahmed alyousef, IT & Operations Coordinator

Ahmed alyousef

IT & Operations Coordinator·Elite Lounge & Velvet Cafe

Kuwait

Bachelor's degree, Information Technology and Computing

Work experience

Total years of experience: 3 years, 7 months

IT & Operations Coordinator

January 2025 - Present

Elite Lounge & Velvet Cafe

As Salimiyah, Kuwait

January 2025 - Present

Managed and maintained POS systems and related software.
Configured and supported receipt printers, network-connected devices, and user accounts.
Updated digital menus and system databases.
Troubleshot hardware, software, and connectivity issues.
Provided first-line technical support to staff.
Generated operational and sales reports using business systems

Company industry:
Catering, Food Service, & Restaurant

Sales Associate

January 2024 - January 2025

Riva

Al Kuwait, Kuwait

January 2024 - January 2025

Supported inventory organization and restocking
Collaborated with the team to ensure smooth operation

Company industry:
Retail & Wholesale

Sales Associate

January 2018 - January 2019

Zara

As Salimiyah, Kuwait

January 2018 - January 2019

Porvided customer service and supported product sales
Managed floor organization
worked with tem members to achieve sales goal

Company industry:
Retail & Wholesale

Education

Arab Open University (AOU)

September 2025

September 2025

Bachelor's degree, Information Technology and Computing

Kuwait

GPA (point): 3.59 out of 4

GPA (point): 3.59 out of 4

Skills

Customer Service

Expert

Sales

Expert

Teamwork

Intermediate

CUSTOMER SERVICE

Intermediate

LEADERSHIP

Intermediate

ORGANIZATIONAL SKILLS

Intermediate

RETAIL EXPERIENCE

Intermediate

TEAM MANAGEMENT

Intermediate

BUSINESS DEVELOPMENT

Intermediate

COMMUNICATIONS

Intermediate

COMPLIANCE MANAGEMENT

Intermediate

COORDINATING

Intermediate

INFORMATION TECHNOLOGY

Intermediate

MICROSOFT OFFICE

Intermediate

NETWORK TROUBLESHOOTING

Intermediate

PROBLEM SOLVING

Intermediate

TECHNICAL SUPPORT

Intermediate

POS

Intermediate

MANAGEMENT

Intermediate

OPERATIONS

Intermediate

REVENUE GROWTH

Intermediate

SALES

Intermediate

Languages

English

Intermediate

Arabic

Native Speaker

Hobbies and interests

Video Gaming