Ahmed Alzahrani, freelance technical support

Ahmed Alzahrani

freelance technical support

freelance.com

Lieu
Arabie Saoudite - Jeddah
Éducation
Baccalauréat, Computer Network
Expérience
15 years, 0 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :15 years, 0 Mois

freelance technical support à freelance.com
  • Royaume Uni - Manchester
  • Je travaille ici depuis février 2012

Still working as a freelance technical support on freelanceer.com. in addition, I have a business account at haraj.com.sa. my role is resolve and maintain computer hardware and software systems for the customers who are seeking support through those websites.

CALL CENTER AGENT à ZAIN KSA
  • Arabie Saoudite - Jeddah
  • décembre 2007 à août 2010

I was working at moveable communication co.
(ZAIN KSA) in Call Centre Department from 1/12/2007 till 7/08/2010 . in addition to perfect at dealing with others and offering suitable solutions and options to satisfy our customers
.also good at service and keeping the orientation of the organization

Éducation

Baccalauréat, Computer Network
  • à University of Salford
  • juin 2018

In this course aims to provide an appreciation of the context of modern communications and networking; a knowledge and conceptual understanding of a range of aspects of computer networking, including an awareness of relevant non-technical aspects crucial to implementation; the ability to apply knowledge and understanding in Networking area.

Diplôme, English
  • à University Of Western Ontario
  • février 2013

CultureWorks have an Academic Support built into their schedule. At the start of each term, as a student I assigned an academic advisor. During weekly Academic Support hour, I engaged in a variety of activities, including small-group and partnered academic skill building activities. We had the opportunity to work with our academic advisor one-on-one to help them achieve academic success.

Diplôme, Technical Support
  • à college of technology
  • août 2007

Certificate: Intermediate University Certificate University: Baha College: college of technology Department: computer Grade: superior GPA: 3.66 out of 5 The training in this program includes general skills In English, mathematics, human communication, and interpersonal skills, as well as skills training Basic in electricity, electronics, digital circuits, networks and operating systems in addition to specialized skills. In the technical support field, training is carried out at the level of the faculties of technology In 1260 training hours in addition to 420 training hours in the labor market.

Specialties & Skills

Simulation Design
Communication Solutions
Network Configuration
HTML Help
HTML + CSS
Matlab simulation program
HTML and CSS animation for website design.
QualNet simulation program
Apply network infrastructures with their configuration.
operation
negotiation
quality assurance
people management
marketing
planning
digital marketing
problem solving
outbound

Langues

Anglais
Expert
Arabe
Langue Maternelle
Urdu
Débutant

Formation et Diplômes

IELTS (Certificat)
Date de la formation:
July 2015
Zain system 2 (Formation)
Institut de formation:
insight Dubai
Date de la formation:
February 2009
Durée:
400 heures
Zain system 2 (Formation)
Institut de formation:
insight Dubai
Date de la formation:
February 2009
Durée:
488 heures
Zain system 1 (Formation)
Institut de formation:
insight Dubai
Date de la formation:
January 2008
Durée:
400 heures