Ahmed الزهراني, freelance technical support

Ahmed الزهراني

freelance technical support

freelance.com

البلد
المملكة العربية السعودية - جدة
التعليم
بكالوريوس, Computer Network
الخبرات
15 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 0 أشهر

freelance technical support في freelance.com
  • المملكة المتحدة - مانشستر
  • أشغل هذه الوظيفة منذ فبراير 2012

Still working as a freelance technical support on freelanceer.com. in addition, I have a business account at haraj.com.sa. my role is resolve and maintain computer hardware and software systems for the customers who are seeking support through those websites.

CALL CENTER AGENT في ZAIN KSA
  • المملكة العربية السعودية - جدة
  • ديسمبر 2007 إلى أغسطس 2010

I was working at moveable communication co.
(ZAIN KSA) in Call Centre Department from 1/12/2007 till 7/08/2010 . in addition to perfect at dealing with others and offering suitable solutions and options to satisfy our customers
.also good at service and keeping the orientation of the organization

الخلفية التعليمية

بكالوريوس, Computer Network
  • في University of Salford
  • يونيو 2018

In this course aims to provide an appreciation of the context of modern communications and networking; a knowledge and conceptual understanding of a range of aspects of computer networking, including an awareness of relevant non-technical aspects crucial to implementation; the ability to apply knowledge and understanding in Networking area.

دبلوم, English
  • في University Of Western Ontario
  • فبراير 2013

CultureWorks have an Academic Support built into their schedule. At the start of each term, as a student I assigned an academic advisor. During weekly Academic Support hour, I engaged in a variety of activities, including small-group and partnered academic skill building activities. We had the opportunity to work with our academic advisor one-on-one to help them achieve academic success.

دبلوم, Technical Support
  • في college of technology
  • أغسطس 2007

Certificate: Intermediate University Certificate University: Baha College: college of technology Department: computer Grade: superior GPA: 3.66 out of 5 The training in this program includes general skills In English, mathematics, human communication, and interpersonal skills, as well as skills training Basic in electricity, electronics, digital circuits, networks and operating systems in addition to specialized skills. In the technical support field, training is carried out at the level of the faculties of technology In 1260 training hours in addition to 420 training hours in the labor market.

Specialties & Skills

Simulation Design
Communication Solutions
Network Configuration
HTML Help
HTML + CSS
Matlab simulation program
HTML and CSS animation for website design.
QualNet simulation program
Apply network infrastructures with their configuration.
operation
negotiation
quality assurance
people management
marketing
planning
digital marketing
problem solving
outbound

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم
الأوردو
مبتدئ

التدريب و الشهادات

IELTS (الشهادة)
تاريخ الدورة:
July 2015
Zain system 2 (تدريب)
معهد التدريب:
insight Dubai
تاريخ الدورة:
February 2009
المدة:
400 ساعة
Zain system 2 (تدريب)
معهد التدريب:
insight Dubai
تاريخ الدورة:
February 2009
المدة:
488 ساعة
Zain system 1 (تدريب)
معهد التدريب:
insight Dubai
تاريخ الدورة:
January 2008
المدة:
400 ساعة