Ahmed Abozeed, Customer service representative

Ahmed Abozeed

Customer service representative

Air France

Location
Egypt - Cairo
Education
Bachelor's degree, English language and literature
Experience
5 years, 5 Months

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Work Experience

Total years of experience :5 years, 5 Months

Customer service representative at Air France
  • Egypt
  • My current job since December 2019
Customer service representative at Careem
  • Egypt
  • July 2018 to August 2018

handling customer's requirements and inquiries
- using Amadeus system for booking flights
Business or sector Other service activities

english teacher at Elamal center
  • Egypt - Fayoum
  • September 2017 to July 2018

- good communication skills with children as well as adults and parents through experience as a
private teacher of English language.

- excellent contact and persuasions skills gained from experience as a customer service and sales
agent.

- excellent command of delivering information in general and English language materials in particular in the most simple and entertaining methods gained
through the experience of working as a private and group instructor of English language

Education

Bachelor's degree, English language and literature
  • at Fayoum University
  • February 2020

English C2 C1 C2 C2 C1

Specialties & Skills

BROWSERS
COMMUNICATION SKILLS
CONTENT MANAGEMENT
CUSTOMER SERVICE
INSTRUCCIóN
LANGUAGES
LISTENING

Languages

Arabic
Expert
English
Expert