Ahmed Attia

- research, select and evaluate new deals and prospect existing and new clients in the government, education and oil &gas sectors

-Develop and maintain trust and provide outstanding customer service on an ongoing basis

- reveiw all major deliverables to ensure quality standards and client expectations are met

- ensure that client issues are dealt in an efficient manner through working closely with the project team maintaining a continous knowledge of project status

- communicate customer goals and represent customer interest to the team

- develop complete understanding of company capabilities and service and effectivly communicating all offerings to the client

-Achieve sales goals and targets for one or all company product

September 2008 till May 2013
TEData
Key Account Management Account Manager " Government sector"

• Role Summary: handling key account lists professionally fulfilling all
customer needs, handling customer technical problems and figuring out solutions in addition to ensuring customer's punctuality in payments and renewals.

• Responsibilities:
• Research, select and evaluate new deals and prospect existing and new clients.
• Develop and maintain trust and provide outstanding client service on an ongoing basis.
• Responsible for all key accounts communications, conflict resolution, and compliance on client deliverables and revenue.
• Review all major deliverables to ensure quality standards and client
expectations are met.
• Ensure that client issues are dealt with in an efficient manner through working closely with the project team, maintaining a continuous
knowledge of project status.
• Communicate the customer goals and represent customer interests to the team.

• Develop complete understanding of company capabilities and service, and effectively communicates all offerings to the client.
• Achieve sales goals and targets assigned by Sales Manager for one or all of the company products.
• Keep an eye on KAM list and provide suggestions for new customers to be added.

- research, select and evaluate new deals and prospect existing and new clients in the government sector

-Develop and maintain trust and provide outstanding customer service on an ongoing basis

- reveiw all major deliverables to ensure quality standards and client expectations are met

- ensure that client issues are dealt in an efficient manner through working closely with the project team maintaining a continous knowledge of project status

- communicate customer goals and represent customer interest to the team

- develop complete understanding of company capabilities and service and effectivly communicating all offerings to the client

-Achieve sales goals and targets for one or all company product

March 2008 to September 2008
Damac Properties
• Assigned as property consultant in sales division.
• Generating new leads from individual data base & contacts.
• Checking leads and available units & prices to tell.
• Making sales calls and meetings.
• Follow-up on pending procedures regarding closed deals.
• Generating activity reports.
• Recruiting and managing a network of agents.
• Follow-up on agents for new leads.
• Follow-up on prospect customers.
• Generating forecast for next month expected sales.
•

- generate leads from general data base and personal data base
- follow up on price changes
- recruiting and managing a network of agents

March 2005 to February 2008,
Soficom Communication
Position: Sales Account Manager
• Responsible for the renewal of customer accounts
• Handling customer inquiries.
• Achieve Sales Target that is set on a monthly basis
• Informing clients with new product innovations and new promotion

• Responsible of submitting sales report on a monthly basis
• Responsible of retaining clients in my sales package.
• Responsible of managing Alexandria branch Sales Team
• Responsible of maintaining the company reseller relationship plus renewing their accounts, solving their problems and encouraging them to sell the company services.

- responsible of clints renewing their ADSL subscriptions
-Develop and maintain trust and provide outstanding customer service on an ongoing basis

- reveiw all major deliverables to ensure quality standards and client expectations are met

- ensure that client issues are dealt in an efficient manner through working closely with the project team maintaining a continous knowledge of project status

- communicate customer goals and represent customer interest to the team

- develop complete understanding of company capabilities and service and effectivly communicating all offerings to the client

-Achieve sales goals and targets for one or all company product

August 2003 - September 2003
Trainee
• Participated in a training program in the marketing and sales department in
Soficom Communication