Ahmed Adel Belaih

I have practical experience using a wide range of industry-standard tools, including Metasploit, Burp Suite, OWASP tools, Wireshark, and Nmap, for vulnerability assessment, penetration testing, traffic analysis, and security testing
I am also good in working with SIEM (Security Information and Event Management) solutions, where I analyze security events, detect anomalies, and support incident response activities.
Upgrading, installing and configuring new hardware and software to meet company objectives.
Implementing security protocols and procedures to prevent potential threats.
Creating user accounts and performing access control.
Performing diagnostic tests and debugging procedures to optimize computer systems.
Documenting processes, as well as backing up and archiving data.
Developing data retrieval and recovery procedures.
Designing and implementing efficient end-user feedback and error reporting systems.
Supervising and mentoring IT department employees, as well as providing IT support.
Keeping up to date with advancements and best practices in IT administration.

• Implemented SIEM solutions to detect anomalies and support incident
response.
• Upgraded and configured IT infrastructure to align with company objectives.
• Developed backup, recovery, and data retrieval procedures.
• Supervised IT staff and optimized system performance through diagnostics
and debugging.

Founded and managed a technology company specializing in buying, and selling laptops, desktops, and IT accessories.

Oversaw end-to-end business operations, including procurement, pricing, inventory management, and vendor negotiations.

Delivered hardware and software maintenance services, including diagnostics, repair, OS installation, upgrades, and troubleshooting.

Managed customer relationships, providing technical consultation and post-sales support to ensure high satisfaction and repeat business.

Supervised daily technical operations, ensuring quality control and timely service delivery.

Handled financial activities such as budgeting, invoicing, cost control, and profit optimization.

Developed marketing and sales strategies to grow the customer base and increase revenue.

Stayed current with emerging technologies to recommend suitable solutions for clients.

• Delivered maintenance, repair, and troubleshooting for desktops and
laptops.
• Provided penetration testing and technical consultation to clients.
• Oversaw procurement, vendor negotiations, and financial management.
• Designed marketing strategies to expand customer base and revenue.