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Ahmed Dakhly Mohamed Ahmed Darwish, Reservations & E commerce Manager

Ahmed Dakhly Mohamed Ahmed Darwish

Reservations & E commerce Manager

Auris Plaza Hotel

Location
United Arab Emirates - Dubai
Education
Diploma, Revenue management (Pricing and demand Strategies)
Experience
11 years, 6 Months

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Work Experience

Total years of experience :11 years, 6 Months

Reservations & E commerce Manager at Auris Plaza Hotel
  • United Arab Emirates - Dubai
  • My current job since March 2014
CLuster reservatons Manager at Novotel Sharm el Shiekh
  • Egypt - Sharm el Sheikh
  • October 2012 to January 2014

Education

Diploma, Revenue management (Pricing and demand Strategies)
  • at Cornell University
  • November 2015
Bachelor's degree, Customer service
  • at Alison onlin institution
  • December 2013
Bachelor's degree, French language
  • at Faculty of Fducation .
  • July 2007

Specialties & Skills

Customer Service
+Endorse 4
Online Communication
+Endorse 4
Problem Solving
+Endorse 4
outlook
+Endorse 0
Reports of revenue
+Endorse 0
Opera 4 system
+Endorse 0
Excel 2010
+Endorse 0
Reservation Standard
+Endorse 0
GDS handling
+Endorse 0
yielding Managment
+Endorse 0
Handling Guest Requests & Complains
+Endorse 0
Figures analyzing
+Endorse 0
Planing and creativity
+Endorse 0

Languages

English
Intermediate
French
Beginner
Italian
Beginner

Training and Certifications

Revenue managment (Training)
Training Institute:
Moevenpick hotels & resorts
Date Attended:
December 2011
Marketing is evey bod's job (Training)
Training Institute:
Ministry of tourism
Date Attended:
October 2010
Health & safety (Training)
Training Institute:
Moevenpick hotels & resorts
Date Attended:
February 2012
Seven hospitality keys (Training)
Training Institute:
Moevenpick hotels & resorts
Date Attended:
July 2009
Yeilding Skills (Training)
Training Institute:
Accor hotels & Resorts
Date Attended:
October 2012
Managment Skills (Training)
Training Institute:
Moevenpick hotels & resorts
Date Attended:
November 2011
Tars & Resa and ASA training (Training)
Training Institute:
Accor hotels & Resorts(Novotel Sharm)
Date Attended:
October 2012

Hobbies

  • FIshing
  • Riding Horse
  • Business