Ahmed Ebeed, Sales Manager

Ahmed Ebeed

Sales Manager

IT Solutions

Location
Egypt
Education
Bachelor's degree, Computer Science
Experience
11 years, 1 Months

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Work Experience

Total years of experience :11 years, 1 Months

Sales Manager at IT Solutions
  • Egypt
  • My current job since November 2019

Responsible for Managing projects and sales
* Managing technical team.
* Managing Current accounts and New Customers.
* Selling the below products :
* Microsoft Products ERP Dynamics 365, AX, BC
* Microsoft 365 Azure Cloud services.
* Fortigate, Sophos, Kaspersky.
* E-invoice System.
* Build and maintain client relations. Generate and determine qualified leads.
* Selling software products - E-invoice system -Microsoft products (ERP Dynamics -Microsoft Azure -Office
365) Cloudservices -FG Firewall- Kaspersky.
* Create new Business opportunities, with new customers and existing customers.
* Reach potential customers through cold calling, face-to-face meetings.
* Provide customers with new quotations and negotiate them.
* Send sales reports in a proper format to Management with all details.
* Gather feedback from customers or prospects and share with internal teams.
* Negotiate/close deals and handle complaints or objections.
* Collaborate with team members to achieve better results.
* Setting sales target as per products and company vision.
Senior Sales at Roaya

CRM
  • Egypt
  • September 2018 to October 2019

Sales for software products & services, Cloud services, 
* Online and physical meetings with customers.
* Identify customers requirements.
* Report on the status of accounts and transactions.
* Identify and develop new business opportunities.
* Record prospect customer information. Maintain database of prospects, leadsand opportunities on Odoo

Sales Manager at Qsource
  • Egypt
  • December 2017 to August 2018

Dealing with companies contracted with us.
* Managing a team of 3 sales Reps.
* Monitoring SLA to meet Contractual service commitment.
* Monitoring and analyzing the current system of production to check its effective, andworking out a
* Strategy for improving if necessary.
* Planning and controlling Changes.
* Setting and reviewing budgets.
* Determine the best commission structure that can meet the business requirements.

Telesales Advisor at Centro Global Solutions
  • Egypt
  • May 2014 to September 2017

Delegate for a team of 7 sales Reps.
* Outbound sales to sell Medical supplies to US. Resident’s, proper recording of sales data &follow-ups working to over-achieve
monthly sales targets .Being updated with updates on medical supplies & available products.

Customer service representative at Talaat Moustafa Group (TMG)
  • Egypt
  • November 2012 to April 2014

Resolving all concerns and inquires received by phone/email Handling front office visits
(complaints& (complaints & Inquiries) Updating Madinaty residents with case updates.
* Reporting escalations properly to management line Concerned with Madinaty residenceservice and Translation of VOC Voice of Customer
Projects: Sales Campaigns - Data Center Project.

Education

Bachelor's degree, Computer Science
  • January 2009

atArab Open University which has partnership with open UK n England. Cairo Egypt -

Specialties & Skills

Business Development
Customer Service
Marketing
IT Sales
BASIC CHECK
BUDGETING
COLD CALLING
CUSTOMER RELATIONS
DATABASE ADMINISTRATION
FIREWALLS
FRONT OFFICE

Languages

English
Expert