Ahmed El-Gamal, Customer Service Retail Officer

Ahmed El-Gamal

Customer Service Retail Officer

National Bank of Abu Dhabi

Location
Egypt - Alexandria
Education
Bachelor's degree, Accounting
Experience
14 years, 4 Months

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Work Experience

Total years of experience :14 years, 4 Months

Customer Service Retail Officer at National Bank of Abu Dhabi
  • Egypt - Alexandria
  • My current job since July 2012

Handle customer requests at the counter.
Cross selling
Up selling
Attracting new customers and new business.

Customer Service Retail Officer at National Bank of Abu Dhabi
  • Egypt - Alexandria
  • June 2012 to September 2012

.

Operation Admin. Officer at NATIONAL BANK OF ABU DHABI
  • Egypt - Alexandria
  • January 2010 to June 2012

1- Preparing the required monthly report as that required from Central Bank Of Egypt and from the Regional Office or the head office.
2- Ensuring financial control to the branch according to the designated budget
3- Review the daily vouchers as a second reviewer on daily basis.
4- Responsible for bank securities and customers securities as a custodian.
5- Responsible for the adminstration issues related to the branch

Education

Bachelor's degree, Accounting
  • at Faculty Of Commerce (English Department)
  • August 2008

I took "An Introduction to Credit Banking" course - Instructor: Mr.Essam Ghallab(Head Of Risk Dept.-Alex. Region - National Bank Of Egypt) I also took "Advanced Trade Finance" course - Instructor: Mr.Ashraf Zaghloul(Head Of Foreign Trade-Alex. Region - Banque Misr)

Specialties & Skills

Financial Accounting
Bank Relationship Management
Financial Review
Financial Control
ICDL (International Computer Driving License)
PMP course (Poject Management Pofessional)

Languages

Arabic
Expert
English
Expert
French
Intermediate
Spanish
Beginner

Memberships

Alexandria Sporting Club
  • Member
  • March 1987