Deputy Manager - Operational Risk
arab african international bank
Total years of experience :17 years, 10 Months
Identify, measure, and monitor the company's operational risk in how its transactions and infrastructure function.
Study and review business processes in assigned business unit; examine documentation and flow of work through systems.
Assessment of adequacy of internal controls, documentation, backup/redundancy, and disaster recovery procedures intended to ensure continuing and secure operations.
Charting, Analyzing and documenting existing business processes in order to define current business activities for the development of procedures and manuals and obtain sign off on these processes
Process improvement in an operating unit by performing root cause analysis to identify discrepancies, implementing remedies, and documenting outcomes.
Develop and communicate control activities in support of the published operational risk guidelines or policies by promoting awareness to specific business unit employees.
follow up across all areas to aid in the identification of any operational losses and incidents
Recording, analyzing loss data and presenting results to Senior Management on a monthly basis and assess whether departments comply with the operational risk policies
Quality check Operational Risk incidents in the reporting system to ensure there is no ambiguity as to what happened
Conduct awareness sessions about the operational risk management to branches, departmental heads, and other (or all) members of their team(s).
Facilitate business in conducting RCSA workshops for identifying key risks, their related controls, key risk indicators, severity and likelihood, thresholds and responsibilities
Identify Key Risk Indicators, roll it out to business/support units and maintain a record of KRIs
Other Operational Risk Assignments like Fraud & Forgery Analysis, Audit Reports Review
Mega ORM system implementation
Mega ORM system demo testing.
LDC module testing and modifying to business needs.
RCSA module testing and modifying to business needs.
KRI module testing and modifying to business needs.
Uploading organizational structure, risk library - all 3 levels - & the business lines
Follow up with Mega Consultants on pending issues regarding Mega ORM system
Revised 2196 risk events uploaded during the data migration process to ensure the quality of the process and ensure no data is uploaded incorrectly.
Custom report testing to ensure correct reporting.
Report builder testing to ensure correct reporting.
Risk profiles & heat maps testing to ensure correct reporting.
Giving appropriate profiles and access rights to each staff on Mega ORM System.
Functional & admin GRC System Administrator.
Transfer of ORM system knowledge to operational risk staff.
Solving issues related to Mega ORM system or reporting them to Mega Consultants.
Preparation of the AAIB staff list and ensuring every staff location & title is correct.
Participated in the system training done by Mega consultant
Assisted related Business User, Supervisors, Branch Managers, Division Heads during the launch of the ORM system by confirming that they have successful access on the system. (Branches & Head Office).
Mega ORM System test after Live launching with Mega consultants & IT Dep.
Created RCSA presentation.
To be implemented: The Business Process Module & the policy and procedure module.
Initiating, editing and deleting of fully secured facilities ( facilities against T/D, certificates of deposits and saving account )
Preparation of central bank reports at end of each month to report the change in our credit clients base
Handling the CBE correspondences to clarify and answer any inquiries that they may have
Monitor utilization of credit facilities and Report any limit excess as per the credit agreement of every client
Communicating with the credit department to facilitate any problems that may encounter a certain credit client
account Follow-up and maintenance of the corporate accounts to detect and fix any errors that might happen
Settlements of loans through debit - credit transactions
Ensure that all documents pertaining to corporate loans have been Properly prepared by relationship officer and reviewed by Legal Dept.
Review and check all credit applications received, ensuring correct signed documentation is obtained as per the legal dep. request prior utilization
Inserting and amending limit and interest for all facility customers.
Maintaining relative files & registers.
Successfully launched a new screen with the IT dep. that reduced the time consumed in our monthly reports by 50 to 60 percent
Maintaining the branch’s vault balance within it’s approved Limits, training newly hired tellers their jobs duties and responsibilities, ensuring that branch’s regular accounts are balanced,
Ensuring that the bank’s policies and procedures are maintained and followed, handing cash to tellers when needed, responding to other branch’s and departments inquiries and requests regarding my branch’s clients, cross selling of our bank’s services, maintaining cash, vault, returned cheques and bank drafts registers and performing all of a teller duties when needed, solving any problems that may face a colleague or a client
Analyzing the foreign currencies positions to ensure no long / short positions occurrence and communicating with the dealing room to square these positions
Daily supervision of the bank internal accounts
Also I replaced the branch operation manager when not present or on annual leave in most of his duties
I held an authorized ( B ) signature
I was head teller of 5 branches as a replacement before being promoted in April 2008
I'm responsible for Receiving cash deposits and withdrawals, withdrawing and collecting all kind of cheques, verifying signatures to all departments. Exchanging cash all directions (selling, buying and crossing), buying traveler cheques. Transferring cash between accounts, making payable & draft cheques, receiving external swift orders from clients and preparing it then sending it to the central operations to be done.
Doing tasks to help my colleagues at other department such as Meeting new customers and Serve as customer guide, Open and follow up all types of customer accounts, maintain account conditions and perform a wide range of office duties under the request of the branch manager. Also I was responsible for providing cash to tellers & feed ATM with cash required, receive and hand out cash payments to the banks customers
I was head teller of 5 branches as a replacement before being promoted in April 2008