Ahmad Al Maraghy

Operationally responsible for ensuring the availability, integrity, and security of all IT systems and
infrastructure, leading the data centers and operations teams in HQ and 14 organization branches with
overall responsibility for technology infrastructure planning and deployment of technology for various
projects.
• Provide leadership in defining and drafting governance such as standard operating procedures,
server build standards, technical support, and best practices.
• Acting projects leadership role (e.g., data center migration to the cloud, etc.)
• Provide support and guidance for organization infrastructure.
• Take part in IT strategic planning, project management, and implementation leadership, identifying
opportunities for automation, cost savings, and service quality improvement that reflect the future
vision of the Organization.
• Oversee deployment of systems and network integration in association with partner clients, business
partners, vendors, and subsidiaries.
• Ensure systems performance and SLAs are met.
• Plan and ensure the implementation of security policies at the infrastructure level.
• Management of VxRail hyperconverged infrastructure.
• Technical expert and authority for
o Microsoft Windows Server v2012/2016/2019.
o Active Directory, DNS, DHCP, GPO.
o VMware vCenter, ESX, RP for VM.
o Conduct regular OS and application updates/patching MECM/SCCM, SCOM.
o Manage Exchange Server v2016/2019, Teams.
• Management of ManageEngine systems (OPManager, Endpoint Central, Password Manager,
ServiceDesk, Patch Management, Assets Managements).
• Monitor AVAMAR, Data Domain backup systems, CRS.
• Maintains server uptime consistent with Business goals and metrics.
• Lead disaster recovery (DR) failover /business continuity events and testing for critical business
applications.
• Work towards reduction of MTTF and MTTR concerning the IT infrastructure.
• Strong analytical and troubleshooting skills.
• Strong organizational and planning skills, and ability to juggle multiple tasks and projects
simultaneously.
• ManageEngine
• Monitors and evaluates the efficiency and effectiveness of infrastructure service delivery methods
and procedures and business-critical processes and systems.
• Develop and lead the replacement of infrastructure at end of life.
• Maintains a schedule of formal service reviews with key stakeholders and management of the key
3rd party providers who provide the IT operational service.

My primary role is services, systems administrator ensuring procedural IT requirements for the services
Data Center and municipality branches are met on a daily basis 24/7.
 Manages administrative processes (asset management, De-acquisition, change/service requests,
and problem management)
 Expert of Active Directory, Organizational Unit (OU) structure and Group Policy
 In-depth knowledge, managing of MECM/SCCM/SMS/ConfigMgr infrastructure including Client
Health, Support the distribution of security patches throughout the enterprise, Operating System
Deployment, and Software Distribution
 Expertise with Windows server 2008/R2, 2012/R2, 2016, 2019
 Manage Exchange Server 2013, 2016
 Configure and manage ESXi over than 50 hosts, vCenter, DRS, SDRS, HA, vMotion, Site Recovery
 Manage over than 500 VM’s
 In-depth knowledge, managing other Microsoft Solutions (WSUS, DNS, DHCP, TMG, Lync, SCOM)
 Good experience with HP products: UCMDB, Services Manager, HP Site Scope
 Good experience with HP blade servers (ProLiant BL460c Gen7, Gen9, 10)
 Administration of Oracle VM Manager
 Proficiency and Managing with SAN (HP 3Par), EMC VNX 5100, file servers, all NAS storages
 Expert Symantec Endpoint Protection Manager
 Manage Palo Alto Endpoint Security Manager
 Manage SIEM System (AlianVault)
 Participates or lead in business development activities including creation of proposals and
statements of work and scope definition
 Support the IT services and infrastructure that includes Data Centers, servers, etc...
 Perform information systems needs assessments, review information gathering, and recommend
appropriate systems and IT infrastructure
 Define requirements and timelines for new projects and environment upgrades/changes
 Intermediate experience with operating systems Oracle Linux, Red Hat Linux
 Experience with server performance tuning and monitoring infrastructure tools VEEAM ONE
Advanced Reporter, HP Site Scope, The Dude, etc...
 Managing the Trimble VRS Net system project
 Managing SEDCO Queuing System project

Implement improvements in all areas of IT, serves as main point of contact on all IT-related matters for
the company, responds/acts on upper-management direction, identifies and provides standards for
gathering information for use in trend analysis, dealing with agents to gain access to the best deals,
reporting to management.
* Analysis and propose technical and design requirements for the construction or development of
infrastructure networks
* Development and implementation of solutions the most efficient and effective
* Administering directory services infrastructure
* Key Decision Maker in IT BIDs process and evaluating RFPs from vendors and partners
* Develop appropriate and effective solutions to maintain data backups and safety
* Configured IT LAN elements and held responsibility of maintaining and monitoring performance of
network
* Installing, Configuring and Troubleshooting of Networking Equipments: Routers and Switches
* Managing connection between stations for the draft Trimble VRS Net system owned by Holy
Makkah Municipality to control and management of routers DIGI using VPN technologies (IPsec) by
3G technologies and management of servers which manages the project
* Managing virtual Infrastructure comprising of VMware 5+ ESX servers
* Experience with Creation, designing, implementing and troubleshooting VMware ESX server,
VMware virtual center, VMware Infrastructure client., setting up V-Motion, HA, DRS, and related
VMware products such as VM Workstation, P2V converters, VM Backup products and other
products for virtualization
* Worked, manager for virtual environment using VMware ESXi
* Managing Kaspersky small office security antivirus product
* Expertise with Windows server 2008/R2-2012/R2, Active directory, DNS / DHCP, Group Policy
* Expertise with TMG Forefront Threat Management Gateway 2010
* Expertise with Exchange Server 2013
* Experience with designing, implementing Infrastructures and troubleshooting network, servers,
various operating systems, applications, user-support and other IT resources

Responsibility for handle the necessary of IT to main branch and branches of the companys factories
and offices sales, build infrastructure equipment and handling of price offers, guidance to the
management to adoption, directing and managing IT team work.
* Administering network LAN infrastructure server 2008R2 - 2003
* Administering directory services infrastructure
* Managing and maintaining a Microsoft Windows Server OS 2008R2 - 2003
* Implementing and administering network security and firewall
* Manage Symantec Endpoint Protection Manager
* Managing network environment
* Deploying VM-Ware infrastructure environment
* Deploying VM-Ware vSphere servers
* Configuring VM-Ware high availability
* Monitoring and troubleshooting VMware ESXi servers
* Managed installation, configuration and administration of Cisco - 3COM equipment in IT
architecture of organization
* Oracle database, designer installations and configurations
* Oracle installation and configurations with support and maintenance for end users
* Handling Purchasing hardware & software & servers & network components
* Maintaining of data safety & backup system
* Attend to new users, computers, servers, network devices
* Maintain the IP address of the network
* Performs preventive network hardware and software maintenance
* Managing and directing IT management team to perform, follow- up, and receive reports
* Operates and tests desktop software and hardware configuration
* Insure virus-free environment at the workplace

Administering network LAN infrastructure server 2003
* Administering directory services infrastructure
* Managing and maintaining a Microsoft windows server operating Systems 2003
* Implementing and administering network security and firewall
* Managing network environment
* Attend to new users, computers, servers, cabling, switches
* Maintain the IP address of the network
* Performs preventive network hardware and software maintenance
* Assist all users in trouble-shooting
* Operates and tests desktop software and hardware configuration
* Insure virus-free environment at the workplace
* Using IBM AS400 application

NETWORK
 Administering network LAN infrastructure server2000- server2003
 Administering directory services infrastructure
 Managing and maintaining a Microsoft windows server operating Systems 2000, 2003 and
small business 2000 & 2003 environment & network infrastructure
 Implementing and administering network security and firewall
 Installing, configuring and administration Microsoft Internet
 Security and Acceleration Server (ISA Server 2000-2004)
 Attend to new users, computers, upgrading servers, cabling, switches and routers
 Manage and Installing, configuring fingerprint machines
Hardware
 Assembling - Maintenance
 Hardware and software troubleshooting

Training about network systems practically
* Performs preventive network hardware and software maintenance
* Hardware and software troubleshooting
* Operates and tests desktop software and hardware configurations