Economic Regulations Sr. Supervisor
Vodafone - Egypt
Total years of experience :21 years, 1 Months
o Managing all existing licenses obligations, analyzing & negotiating any future telecom licenses.
o Proactive engagement with the National Telecommunications Regulatory Authority (NTRA) including other external entities (i.e. ITIDA and MCIT) while establishing preferential treatment.
o Handling and management of regulatory compliance aspects that are imposed through legislation, licenses, codes and agreements on both the Group & the Local levels.
o Management of Regulatory Direct Cost amounting to approximately EGP 1.5bn EGP.
• Vodafone Egypt Telecommunications S.A.E.
Contracts Management Senior Supervisor
April 2007 - Present.
o Analyze contractual requirements, identify associated risk and develop alternatives that lead to the best solution for my employer benefit.
o Ensures best practices through negotiated terms and conditions for corporate benefit including but not limited to General Terms and Conditions, scheduling requirements, development, insurance and payment terms.
o Act as the primary contact between all related business unit ensuring all statutory and contractual matters are addressed efficiently and promptly.
o Develop, integrate and implement Contract Management tools, templates and methods for the engagement.
• Badr Petroleum Company
Senior Contracts Specialist
March 2004 - April 2007.
o Preparing & issuing tenders for the company registered vendors.
o Main link between vendors & other company's departments.
o Assist in evaluating vendors offers to maximize company benefits & profitability.
o Prepare the final contract for award to the successful bidder.
Sales Executive
September 2003 - January 2004.
o Responsible to achieve the monthly target by selling the required quota.
o Issuance of monthly report to record the variance between estimate and actual target.
o Maintaining excellent relationship with customers for the sake of future products.
• KPMG Hazem Hassan
Auditor
December 2002 - August 2003.
o Review corporate financial statements.
o Determine corporate status.
o Determine whether company is profitable or not.
o Make final recommendations.
• Vodafone Egypt Telecommunications S.A.E.
Customer Service - Corporate Collection Agent
May 2000 - December 2002.
o Attend monthly bill review meetings to ensure accuracy of generated bills.
o Follow up on collection process for current and bad debts for corporate accounts.
o Deliver accurate feedback to the management team regarding any problem facing the assigned corporate accounts.
o Respond to Customers inquiries and complains
o Record and solve all customers complains.
o Update company's database
o Follow-up with customers
o Forward technical problems with a brief summary to the concerned department.
o Maintain excellent customer relationship.
ACHIEVEMENTS & AWARDS in Vodafone
o Zero-waiting contest.
o Saving customers campaign.
• International Marketing Group, Summer Trainee in Sales and Marketing, June 1999 - September 1999.
• Seagull East Petroleum Company, Accounts Payable Division, Summer Trainee, July 1998.
• CDC (Wagieh Abaza) - Peugeot, joined as a Sales Executive, June 1997 - May 1998.
• BA. Faculty of Commerce and Business Administration, English Section, Helwan University - June 1999 - Rating: Good • Major: Accounting