Bayt.com
Ahmed Elshorbagy, Technical Support Engineer

Ahmed Elshorbagy

Technical Support Engineer

AIMS Holding -Rinad Al Jazira for Military & Security Supplies.

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Electronics and Communication Engineering
Experience
7 years, 10 Months

Share My Profile

Block User


Work Experience

Total years of experience :7 years, 10 Months

Technical Support Engineer at AIMS Holding -Rinad Al Jazira for Military & Security Supplies.
  • Saudi Arabia - Riyadh
  • My current job since December 2018

X-ray Systems: VOTI XR3D, RapiScan systems, Astrophysics, Smiths Heimann.
Handheld explosives detector: Itemiser 3, Sabre 4000&5000, MobileTrace, Explonix & miniExplonix.

Technical Support Engineer at AIMS Holding - RoboScan Int. For Military equipment.
  • Saudi Arabia - Riyadh
  • July 2016 to December 2018

Troubleshooting of electronic equipment.
Working with X-ray Systems: VOTI, RapiScan systems.
Working with EOD robots: Telerob -TeoDor, Telemax. Maintenance and training.
Handheld explosives detector: Sabre 4000&5000, MobileTrace.
Training and maintenance courses for our customers.
CCTV systems.

Education

Bachelor's degree, Electronics and Communication Engineering
  • at MISR Engineering & Technology
  • May 2014

Electronic and Communication Engineering

Specialties & Skills

CCTV
+Endorse 0
Explosives
+Endorse 0
Robotics
+Endorse 0
X ray
+Endorse 0
IT
+Endorse 0
Network Administration
+Endorse 0
WLAN access points and wireless controllers
+Endorse 0
Windows system administration
+Endorse 0
Customer care skills
+Endorse 0
Expert analytical and problem-solving skills, as well as strong technical background
+Endorse 0
CCNA
+Endorse 0
Configuring and troubleshooting desktops, laptops and servers
+Endorse 0
Microsoft office
+Endorse 0
Ability to install and administer computer hardware, software and networks
+Endorse 0
Knowledge of Microsoft Windows / Mac and general desktop support issues
+Endorse 0
Expertise with IP routing, switching and other networking technologies, such as: Spanning Tree, EIG
+Endorse 0
Knowledge of Smart Devices troubleshooting (iOS / Android)
+Endorse 0
Strong background in network security
+Endorse 0
Internet expert
+Endorse 0
Computer Hardware
+Endorse 0
Configuring and troubleshooting Microsoft Outlook and Outlook express
+Endorse 0
Technical support
+Endorse 0
pc networking
+Endorse 0
windows server
+Endorse 0
system administration
+Endorse 0
computer hardware troubleshooting
+Endorse 0
mobile
+Endorse 0
maintenance engineering
+Endorse 0
operation
+Endorse 0
maintenance management
+Endorse 0

Languages

English
Expert
Arabic
Expert

Memberships

Member in Egyptian Syndicate of Engineers
  • Engineer
  • November 2014
Member in Egypt Society for Youth& Computer
  • Engineer
  • October 2014
Saudi Syndicate of Engineers
  • Engineer
  • July 2016
IEEE & IEEEGOLDEGYPT (IEEE Young Professionals)
  • Engineer
  • September 2014

Training and Certifications

Methods of finding explosives contraband (Training)
Training Institute:
RS DYNAMICS
Date Attended:
January 2020
Cisco Certified Network Associate (CCNA) (Certificate)