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Ahmed Elshorbagy, Technical Support Engineer

Ahmed Elshorbagy

Technical Support Engineer

AIMS Holding -Rinad Al Jazira for Military & Security Supplies.

Lieu
Arabie Saoudite - Riyad
Éducation
Baccalauréat, Electronics and Communication Engineering
Expérience
7 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :7 years, 10 Mois

Technical Support Engineer à AIMS Holding -Rinad Al Jazira for Military & Security Supplies.
  • Arabie Saoudite - Riyad
  • Je travaille ici depuis décembre 2018

X-ray Systems: VOTI XR3D, RapiScan systems, Astrophysics, Smiths Heimann.
Handheld explosives detector: Itemiser 3, Sabre 4000&5000, MobileTrace, Explonix & miniExplonix.

Technical Support Engineer à AIMS Holding - RoboScan Int. For Military equipment.
  • Arabie Saoudite - Riyad
  • juillet 2016 à décembre 2018

Troubleshooting of electronic equipment.
Working with X-ray Systems: VOTI, RapiScan systems.
Working with EOD robots: Telerob -TeoDor, Telemax. Maintenance and training.
Handheld explosives detector: Sabre 4000&5000, MobileTrace.
Training and maintenance courses for our customers.
CCTV systems.

Éducation

Baccalauréat, Electronics and Communication Engineering
  • à MISR Engineering & Technology
  • mai 2014

Electronic and Communication Engineering

Specialties & Skills

CCTV
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Explosives
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Robotics
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X ray
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IT
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Network Administration
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WLAN access points and wireless controllers
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Windows system administration
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Customer care skills
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Expert analytical and problem-solving skills, as well as strong technical background
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CCNA
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Configuring and troubleshooting desktops, laptops and servers
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Microsoft office
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Ability to install and administer computer hardware, software and networks
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Knowledge of Microsoft Windows / Mac and general desktop support issues
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Expertise with IP routing, switching and other networking technologies, such as: Spanning Tree, EIG
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Knowledge of Smart Devices troubleshooting (iOS / Android)
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Strong background in network security
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Internet expert
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Computer Hardware
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Configuring and troubleshooting Microsoft Outlook and Outlook express
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Technical support
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pc networking
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windows server
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system administration
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computer hardware troubleshooting
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mobile
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maintenance engineering
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operation
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maintenance management
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Langues

Anglais
Expert
Arabe
Expert

Adhésions

Member in Egyptian Syndicate of Engineers
  • Engineer
  • November 2014
Member in Egypt Society for Youth& Computer
  • Engineer
  • October 2014
Saudi Syndicate of Engineers
  • Engineer
  • July 2016
IEEE & IEEEGOLDEGYPT (IEEE Young Professionals)
  • Engineer
  • September 2014

Formation et Diplômes

Methods of finding explosives contraband (Formation)
Institut de formation:
RS DYNAMICS
Date de la formation:
January 2020
Cisco Certified Network Associate (CCNA) (Certificat)