Business Development Manager (UK Properties)
Herald Land
Total years of experience :10 years, 7 Months
• Achieve weekly KPI's (key performance indicators)
• Present UK Investments to new and existing clients over the telephone and face-to- face
• Achieve monthly sales target
• Ensure Company projects and profile is delivered in a professional way to each potential client
• Attend exhibitions and seminars inside and outside UAE
• Maintain relationships with clients by providing support, information, and guidance
• Research and recommend new opportunities
• Recommend profit and service improvements
• Guide the investors to make correct long term and short-term investment strategies
• Achieve weekly KPI's (key performance indicators)
• Present UK Investments to new and existing clients over the telephone and face-to- face
• Achieve monthly sales target
• Ensure Company projects and profile is delivered in a professional way to each potential client
• Attend exhibitions and seminars inside and outside UAE
• Maintain relationships with clients by providing support, information, and guidance
• Research and recommend new opportunities
• Recommend profit and service improvements
• Guide the investors to make correct long term and short-term investment strategies
Identifies business opportunities by identifying prospects and evaluating their position in the industry researching and analyzing sales options
• Sells products by establishing contact and developing relationships with prospects
recommending solutions
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors
• Maintains quality service by establishing and enforcing organization standards
• Contributes to team effort by accomplishing related results as needed
● Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet
● Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
● Gather customer’s information and determine the issue by evaluating and analyzing
the symptoms
● Research required information using available resources
● Follow standard processes and procedures
● Identify and escalate priority issues per Client specifications
● Redirect problems to appropriate resource
● Generating new sales and upgrading customer packages for existing ones
● Educating customers on the different packages and advising them on the best package that meets their needs
● Maintaining and developing professional relationships with all clients
● Coordinating with claims managers to design various policies and procedures
● Measuring client satisfaction levels
● Meeting and exceeding individual and branch targets set by the line manager
● Achieving set KPIs through the implementation of business rules and requirements
● Conducting system and sales training for new joiners
● Allocating sales targets to the sales team members
● Supporting other sales executives to ensure meeting the team sales target
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