Ahmed Elbanna

* Led transformative growth delivering 30% revenue increase, pioneered advanced telemedicine and smart hospital initiatives.
* Developed Hub and Spoke model, expanded from 1 to 3 best in-class hospitals across Jeddah.
* Became the Mayo Clinic Care Network member in the region
* Earned multiple JCI accreditations, King Abdulaziz Quality award, Planetree, Magnet with distinction rank (the only hospital out of USA) and “Best Hospital” awards
* Built a culture where patients truly come first
* Built a culture where caring like family is embedded in every aspect and in everything we do with the staffs and patients.
* Transform the brand equity to 4.2 score over 4 waves surveyed by Nielsen co.
* Achieved HIMSS EMRAM Stage 6
* Achieved JCI CCPC Primary Stroke Program Accreditation.
* Developed Oncology Center of Excellence with latest Linear and PT/CT technology.
* Led McKinsey-partnered group supply chain optimization, achieving 32% cost savings.

Executive Director Enterprise PMO. There I managed current projects of 3 portfolios (Construction Projects, Facility Projects, IT Projects) worth of 850 million riyals. I provided high-level, cross-functional strategy implementation on business practice and plans. I appointed certified talented team, implemented and monitored contracts with KPI's and performance management to ensure that the projects and services are provided within budgetary and time limits.

Key Projects Deliveries:

. Fakeeh Medicine College - Commissioned
. Dr Soliman Fakeeh Medical Center - Commissioned
. Fakeeh Medical home - (Al Nuzha district) Commissioned
. The Executive Clinic- (Al Shatee district- HQ Tower)- Commissioned
. The Olympia - (Al Shatee district- HQ Tower)- Commissioned
. Smart Clinical Simulation Skills Lab (Al Hamra district)- Commissioned
. Full renovation of 75 Smart Inpatient Rooms (Dr Soliman Fakeeh Hospital)- Commissioned
. Fakeeh Medical home - (Al Thagher district)- Under Construction
. Fakeeh University Hospital- The First Smart Hospital- Under Construction

Responsible for the development of Fakeeh Care Co. Operational management strategies and contributes to the development of the
organization’s strategic goals. In addition to the strategic components, is charged with developing and implementing more
sophisticated policies and procedures within the general operational realms.

Key Projects Deliveries:

1. Transformation & Implementation of full Electronic EMR in OPD and Hybrid IP EMR
2. Achieved 78% Outpatient & 85% Inpatient patient satisfaction benchmark with GCC healthcare organization
3. Achieved 12% to 16% cost reduction in utility consumption
4. Achieved 36% cost reduction in communication cost.
5. Established offshore office in INDIA to reduce the operation cost, resources which improved the Saudization rate.
6. Transformation & Implementation of Oracle Business Suite to support Multi-Org structure, improve the service delivery and reduce operation cost.
7. Deployed Smart Facility and Patient Smart Room Systems eg. GRMS, Infotainment, IPTV, IP Telephony
8. Developed and implemented sophisticated policies and procedures within the general operational realms.

1. Leads and manages the operations of the IT services of the healthcare facilities, education facilities, support services and trading facilities including design, development, sourcing and implementation of information technology blue-print and Smart systems that are progressive and in line with the organizational needs.
2. Develops the Strategic IT plans of the group to achieve its strategic objectives in line with the corporate strategy and in harmony with the MOH, JCI, ACHSI, CBAHI, Hipaa Accreditation regulations and MOI chapter.
3. Lead Oracle People-soft SIS system Implementation in the nursing college.
4. Lead the Smart Hospital project for Jeddah and Dubai Fakeeh Hospitals e.g. GRMS, Infotainment, IPTV, Smart Light Control, Smart Team Base Learning, Smart Contact Center, Telemedicine, Telepharmacy

1. Lead the IT Development and Operations of the Hospital.
2. Develop policies and procedures that provide governance on the IT operations
3. Lead Organization Change Management task force with KPMG Co. to standardize the business processes to best practice.
4. Lead Oracle ERP systems R12 FIN, SCM, iSupplier, HRMS, Talent Management, EAM, BI, CRM system, PM Fusion.
5. Lead HIS, EMR, RIS\PACS systems Implementation, Business Intelligent KPI's performance indicators and goal management.

Epicor is the global leader in the mid market serving over 20, 000 customers in over 140 countries with software solutions that support over 30 languages. With more than 20 years of operating history and innovation, Epicor delivers comprehensive enterprise software solutions with a sophistication and maturity that competes with tier- one vendors, iScala (ERP, CRM, E4SE, SCM, ITSM and Clientele)

I worked with Scala Arabia Co. Ltd, Jeddah, KSA as Consulting Service Manager. I was involved in all aspects of the project life cycle: diagnosing client needs, identify opportunities and create a pipeline of qualified prospects, build and maintain and improve relationships with current and prospective customers to insure iScala is the provider of choice and maintain the annual maintenance services, managing project teams.

Key Projects Deliveries:

. Saudi Johnson Co.
. Sheraton Hotel
. Westin Jeddah Hotel
. SecuTronic Co.
. JEDAC Co.
. Johnson Control Co.
. SBM concrete ready-mix Co.

Alpha ERP, Oracle based integrated solution, provides as flexible, comprehensive management tool for all financial management requirements. Major features include financial consolidation and reporting.

I Worked as Sr.Application Consultant. I was involved in all aspects of the project life cycle: diagnosing client needs, transform the business processes from As-Is to smooth lean processes to improve the company business values and service deliveries .

Key Projects Deliveries:

. Wings Tours Company with 6 (Affiliated Companies)
(Tourism, Air Tkt, Haj and Ommra,
Tansportation, Nile Cruises, Access
Travel).
. Al Shorbagy textile Factory- Cairo- EGY
. Al Taif Dairy Factory- Taif-KSA
. General Machine Co\GMA- Jeddah- KSA
. Mash for Cosmetics Ind.(LIZA)- Caior- EGY
. National Factory for Cleaning Tools- Jeddah-KSA