Senior System Engineer
ITWorx
مجموع سنوات الخبرة :15 years, 2 أشهر
Deploy Infrastructure design on the customer site
Provide onsite support
Conduct the support service to the customer directly
Deliver quality support meeting customers' expectations
Handle and fix customers' issues, requests, and problems
Assist customers in setting-up, installing, and troubleshooting products and services
Provide technical/project consultancy to customers
Mentor new support engineers.
Technical Expertise :-
Operating Systems: ( Windows Server 2k3, 2k8, 08 R2, 2012)
Collaboration (MOSS 2007, SharePoint 2010, 2013, IIS)
Database: (SQL 2008, 2008 R2, 2012 always on)
Voice: (Lync server 2010, 2013)
Messaging (Exchange 2007, 2010, Office 365, ADFS, DirSync)
Virtualization (Hyper-V)
Office Web App 2010, 2013.
Cloud (Windows Azure)
CRM 2010, 2013, IFD
Firewalls (ISA 2006, TMG, UAG, ARR, WAP)
Install and configure windows 2008, 2008 R2, 2012.
Install and configure SQL server 2008 R2 and configure SQL failover clustering.
Backup SQL data and logs and creating maintenance & job & queries tasks.
SharePoint installation and configuration (Web Front End, Applications servers& indexing server (Front End and Back end).Engaged in many projects to deploy SharePoint 2010.
Install and configure Hyper-v failover clustering.
Install and configure ISA 04, 06, TMG.
Install and configure ADFS & Dirsync for office365.using all features of office365 (ADDS, Exchange, SharePoint, OCS, Lync server 2010, 2013, and ILM server).
Install and configure Exchange 2010 (MB, CAS, HUB, Edge)
Install and Configure office Web App 2013 with SharePoint and Lync 2013.
Troubleshooting and supporting all Microsoft products above.
Attend SharePoint 2010 configuration and Administration in IT Egypt Corp training center.
Attend LYNC server 2010 Deployment and Administration course in IT Egypt Corp training center .