3rd Level Network Engineer – Outsource to SEC Company as Team Leader
SBM
Total years of experience :16 years, 5 Months
• Team Leader for team of 13 person.
• Identifying opportunities to drive more value from an organization's investment through a combination of technical, operational and organizational initiatives.
• Support Project Section to develop specific requirement into potential new site.
• Participating in strategic planning for Company IT departments.
• Design and implementation plans for the hardware and software applications, and providing documentation and Visio diagrams for the plans.
• Responsible for Cisco Mega Cluster of 16 Node subscribers and 1 publisher and other 5 nodes for support as tftp and MOH.
• Provides technical consultation support to Company for any new .
• Steering Company Business Needs into technical Solutions assuring High ROI with Investment Protection.
• Providing Network Design, Network Redesign and R&S Consultancy Services for different customers in different sectors as part of advanced professional services.
• Designing Network Architecture, Voice, Video, TP, Contact Center, and Data Center
• Developing HLD/LLD for Enterprise Networks.
• Developing Migration Plans for Enterprise Data Centers/Networks (Inter-Site and Intra-Site Migrations).
• Technical Specification. Ensures that the solution is technologically sound and state of the art. Covers the technical angle in proof of concept and business approval meetings.
• Developing R&S Configuration Templates for different projects.
• Conducting Technical Orientation Sessions and Hands-on Labs for Routing and Switching Team Members as part of Technical Knowledge Development.
• Following up running implementation Projects with Team Members ensuring smooth implementations with high customer satisfactions.
• Identify business needs from customers and propose appropriate solutions.
• Identifying opportunities to drive more value from an organization's investment through a combination of technical, operational and organizational initiatives.
• Support sales to develop specific presentation campaigns into potential new customers
• Participating in strategic planning for customer’s IT departments
• Design and create implementation plans for the hardware and software applications, and providing documentation and Visio diagrams for the plans.
• Responsible for RFP, preparing bidding document, Proof-of-concept and co-work with sales team to catch business opportunity and face competitive challenges
• Provides technical consultation support to sales and customers
• Steering Customer Business Needs into technical Solutions assuring High ROI with Investment Protection.
• Providing Network Design, Network Redesign and R&S Consultancy Services for different customers in different sectors as part of advanced professional services.
• Designing Network Architecture, Voice, Video, TP, Contact Center, and Data Center
• Functioned as pre & post sales engineer involved in design and implementation for Cisco Techs and products, (UCSNexus, ASR, Telepresence, CUCM, UC, UCCX, UCCE
• Developing HLD/LLD for Enterprise Networks.
• Developing Migration Plans for Enterprise Data Centers/Networks (Inter-Site and Intra-Site Migrations).
• Technical Specification. Ensures that the solution is technologically sound and state of the art. Covers the technical angle in proof of concept and business approval meetings.
• Developing R&S Configuration Templates for different projects.
• Conducting Technical Orientation Sessions and Hands-on Labs for Routing and Switching Team Members as part of Technical Knowledge Development.
• Following up running implementation Projects with Team Members ensuring smooth implementations with high customer satisfactions.
• Rendered support to the sales team across the business winning process including designing of IT solutions and RFP
content
• Organize customer’s operation technical sessions for new features / products, prepare customer documentations to
• run the daily operation
• Focused on designing, engineering, maintenance and support of data and voice networks
• Identifying opportunities to drive more value from an organization's investment through a combination of technical,
operational and organizational initiatives.
• Contributes to the development of strategies, policies and best practices for our customers.
• Design and Propose Collaboration Technologies
• Testing, designing & implementing new solutions to provide better solution and effectiveness and ensuring optimum
performance & timely delivery of services.
• Manage a team of systems engineers and help desk professionals in delegating tasks, and educate team by providing in
house training on technologies.
• Pre-Sales Activity for all voice projects (Design the project, working in the BOM \[Cisco Configuration Workspace; CCW\], and working with the client on the project .. etc )
• Installing and configuring and supporting cisco equipment (Routing & Switching- Voice over IP - Wireless - WAN Optimization - LAN Management Solutions).
• Troubleshooting LAN and WAN problems.
• Solving Customers Problems Related to Cisco equipment
• Installing Unified communication and any new solution considered in VoIP.
• Implementing Cisco Communication Manager Express, Cisco Communication Manager.
• Implementing Cisco Unified presence and Cisco Unity Connection
Bs on Computer information Technology - Management information System