HP Cloud Pre-sales Consultant
Hewlett Packard (HP)
Total years of experience :21 years, 8 Months
• Works with customer IT, LOB and CxO management to develop an accurate understanding of business needs
• Identifies business value creation implications
• Identifies customer-wide IT and business parameters and constraints that impact the solution
• Identifies probable competition and evaluates relative HP strengths
• Architects an appropriate technical solution to meet the customer's requirements
• Optimizes a solution's fit to the requirements of an opportunity plus the broader customer IT strategy
• Adapts solution design to new requirements
• Establishes the validity of a solution and its components with both short and long term implications
• Optimizes a solution to maximize HP competitive advantages
• Builds strong professional relationship with key IT and LOB executives
• Communicates the value of HP technology in business terms
• Understands and addresses CxO issues in relevant business terms
• Advances opportunities through the use of effective consultative selling techniques
• Is perceived as a trusted technical advisor by the customer
• Manages problem resolution and customer satisfaction issues through strong partnering capabilities
• Actively participates with the account team in account and opportunity planning
• Provides solution advice, proposals, presentations, and other customer communications
• Analyzes and provides support to deals in the pipeline as appropriate
• Understands the roles and effectively directs other teams and resources within HP and partners
• Identifies overlooked opportunities suggested by technical expertise
• Facilitates smooth transition from sales to implementation by orienting the appropriate teams to the solution design
• Analyzes and leads the presales direction for the Region and/or major accounts
• Provides support for client-facing resources in early stages to provide broad knowledge of HP’s portfolio that assists in shaping the client requirements.
• Provides client-facing interface as required and at request of sales team.
• Interacts with clients regarding potential business/technology improvements, value of HP offerings and solutions, and influences decision criteria (qualifies, influences, and shapes client requirements and expectations).
• Interacts persuasively during the orals process best practice with client executives, explaining HP solutions, value propositions, and potential impacts on client business drivers.
• Participates in customer site visits to gather data, present solutions, during the due diligence process.
• Ensures assurance review process is conducted as required.
• Ensures an integrated solution is developed within the parameters set by the determined price-to-win.
• Ensures solution components align with standards and best practices.
• Validates and approves proposal and solution deliverables.
• Writes relevant parts of the proposal and reviews the final document.
• Delivers solution, and proposal content.
• Validates proposal and solution deliverables.
• Solutions design and architect
• Meet customers to understand user requirements and come out with Technical & Financial proposals.
• Assisting sales engineer in produces proposal and solutions to customers.
• Assist in producing tendering and bidding process & engineering design.
• Prepare solution proposals.
• Generate Bill of Materials & Quantities for quotations.
• Gathering 3rd party pricing and liaising with 3rd parties, if required.
• Customers’ facing presentations and clarifications.
• Authorized to Deliver HP courses in the Middle East region.
• ITIL V3 and ITSM Consultancy
- Solution Architect for the EMS (enterprise management solution) that implemented in Jabal Ali airport in Dubai.
- Consultancy for Orascom Holding (Egypt) in Integration project between HP service desk and the active directory, and integration between HP service desk and system insight manager-SIM.
- Consultancy for Saudi Telecom (Saudi Arabia) in designing and implementing HP Performance Insight system and integrate it with Network Node Manager-NNM.
- Administration of the HP PI for STC network including day-to-day administration job, following up with HP software support, and participating in new HPPI enhancement and customization projects.
- Consultancy and technical project management for Security forces hospital (Saudi Arabia) for designing and implementing HP Network Node Manager, HP Performance Insight, and HP Network Automation System.
- On-site coordinator and technical project manager for Orascom Telecom Holding ITSM project.
- Consultancy and implementation for Sabic Corporation (Saudi Arabia) for designing and implementing HP Network Node Manager, and HP Performance Insight.
- Implementation for National Commercial Bank (Saudi Arabia) for implementing HP Performance Insight and integration with HP Service Desk.
Designing reporting and analytical systems using :
• Crystal Reports XI.
• Business Objects Enterprise.
• Hyperion Analyzer
instructor for
• Basic IT courses: Networking fundamentals, Internet fundamentals, Programming concepts and introduction for windows.
• Advanced IT courses: OO (object oriented) analysis and design, Java programming fundamentals.
• Specialty courses: Database methodology, SQL, Advanced SQL, Relational database design, DB2 fundamentals, DB2 administration, business intelligence and data warehousing and OLAP.
• PC installation and maintenance
• Software troubleshooting
• Managing Hardware assets
• Basic network troubleshooting