ahmed elsadek, logistics specialist

ahmed elsadek

logistics specialist

DHL Express

Location
Egypt
Experience
7 years, 9 Months

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Work Experience

Total years of experience :7 years, 9 Months

logistics specialist at DHL Express
  • United Arab Emirates
  • September 2017 to October 2022

Job Title: logistics specialist Duties:
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
• Track orders via courier scanner to ensure timely deliveries
• Accepting payments for delivered items
• Providing excellent customer service, answering questions, and handling complaintsfrom clients
• Coordinate our operation procedures to maximize quality of delivery
• Maintain ongoing communication with route dispatcher
• Conduct inspections of vehicle before departing to deliver goods
• Abiding by all transportation laws and maintaining a safe driving record
• Preparing reports and other documents relating to deliveries
• Maintain updated records of orders, suppliers and customers
• Oversee the levels of our warehouse load and plan accordingly

Logistics Coordinator at Velocity Apparelz CO
  • Egypt
  • December 2016 to August 2017

Job Title: Logistics Coordinator Duties:
• Facilitate the shipping of products from one destination to another
• Arrange transportation, schedule staff, and orchestrate deliveries to meet customer demand with little to no delay
• Receives products and coordinates delivery
• Prepares loads for shipment
• Manages activities throughout the order fulfilment and transportation cycle to make sure established deadlines are met
• Oversees inventory of goods and vehicles
• Continually reviews freight costs, transportation rates, and/or the prices of raw materials to keep costs down where possible
• Streamlines shipping and transportation processes
• Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements
• Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction
• Plan and track the shipment of final products according to customer requirements

Sales Manager at Barclays Bank
  • United Arab Emirates
  • June 2015 to October 2016

Duties:
• Create marketing strategies to achieve sales targets of a bank.
• Implement best practices to meet customers' needs and requirements.
• Initiate campaign strategies for bank products and services.
• Initiate customer retention strategies and build new customers.
• Lead, direct and mentor sales and marketing teams to achieve hundred percent outcome.
• Resolve customer needs.
• Understand customer financial needs and objectives.
• Recommend appropriate financial product or service to the customer.
• Assist and support bank management in delivering customer services.
• Prepare sales and marketing statements and reports for the top management of the bank

Specialties & Skills

COMMUNICATIONS
CUSTOMER SERVICE
CUSTOMER RETENTION
MANAGEMENT
MARKETING STRATEGIES
STREAMLINES
PROBLEM SOLVING
SELF-MOTIVATION
TIME MANAGEMENT

Languages

English
Expert