أحمد السيد

Develop STCS' portfolio roadmap and strategy for Cybersecurity Advisory services in alignment with STCS' strategic objectives
Assess and understand current Cybersecurity Service expertise and capabilities to scope possible Cybersecurity advisory revenue streams
Develop business cases for different Cybersecurity advisory services utilizing all available information (i.e. Market Intelligence for market insights)
Shortlist Cybersecurity advisory opportunities and determine if any additional manpower and capability requirements are required
Support Presales in the development of custom Cybersecurity advisory proposals
Design, develop, and implement technical information security frameworks in line with SABSA, ISO27k, NIST, PCI-DSS, CIS CSC, …etc. standards
Deliver technical security consulting services clients (threat intelligence etc.)
Deliver security strategies to clients.
Deliver security advisory services to clients (GRC, security policies, credential assessment, etc.)
Perform IT risk assessment, business continuity, compliance, and regulatory assessment projects.
Provide cybersecurity consulting services with the aim of implementing on-premise cybersecurity solutions or upsell cybersecurity managed services
Push managed security services to advisory clients
Push custom On-premise solutions to advisory clients
Develop technical proposals for custom security solutions with CSA
Oversee and manage all active Cybersecurity advisory projects in alignment with BU Technical Leads, where necessary
Manage security awareness programs projects, including delivering custom awareness workshops for users, developers, IT administrators, and high-level management.
Deliver specialized cybersecurity training from well-known vendors ”isc2, EC-council, CompTIA, ISACA..”

• Align IT with the company’s corporate systems and technology roadmaps
• Manage infrastructure Private and Cloud Servers and storages.
• Lead the optimization of logical and physical architecture approaches through and understanding of evolving business needs and technology capabilities
• Create and manage RFPs for vendors related to IT Infrastructure and client services.
• Promote and deliver shared infrastructure and applications to reduce costs and improve information flows; ensure that projects do not duplicate infrastructure or diverge from each other and business and IT strategies
• Partner and coordinate with IT and Business Leadership to provide a consensus based infrastructure architecture that is scalable, adaptable, and in synchronization with ever changing business needs
• Manage the risks associated with infrastructure planning and/or deployment through appropriate standards and policies
• Design of Technical Documents/Guidelines/SOP's.
• Perform Semi Annual Vulnerability Assessment to detect the Vulnerabilities on Web Applications and System Servers.
• Perform Regular Penetration Testing on the Web Application Servers and System Servers.
• Manage the process communicating outage and emergency activities to the organization.
• Stay up-to date with Information Security Threats, discover potential threats in organization and provide mitigation.
• Evaluate effectiveness of security tools and testing methods related to information security
• Develop employee Security awareness and skills in specific areas of expertise trough Sessions, Emails and Social Engineering Campaigns.
• Improve the existing architecture frameworks in order to define, design, and implement simplified, standards-based, service-oriented IT architectures
• Ensure architecture principles and standards are consistently applied
• Provide definitions and introductions to the use of high availability, monitoring, disaster recovery, and intrusion protection tools, methods, and appliances
• Create and communicate documented standards and practices regarding the development, application instrumentation, integration, and architecture to enable hybrid cloud and elastic-scaling system deployments
• Implementation of Information Security Management Systems (ISMS, ISO27001)
• Protects system by defining access privileges, control structures, and resources.

• Putting the IT strategies and evaluating the strategy by the end of year.
• Managing a team of administrative & technical staff.
• Developing IT policies and Procedures
• Managing & Maintaining all IT Systems and infrastructure (Servers & Clients - Mail Server -Attendance Systems - Data Base Systems)
• Managing Network Connectivity between 10 branches and headquarter. (MPLS VPN, 4G)
• Managing the internal & hosted network infrastructure including: firewalls, servers, switches, IP telephony & Collaborations systems and SAN Storage”
• Managing the delivery and implementation of IT Solutions.
• Strengthening the IT infrastructure through to implementing new technologies.
• Developing Backup Plans and procedures.
• Manage the IT budgets and expenditure on hardware and software.
• Manage Virtualization Environment with Microsoft Hyper-V and System center virtual manager.
• Managing and Execution of Databases systems
• Administration of Webservers Security and Performance
• Integration of Webservers and Microsoft Infrastructure Including Active Directory and DNS.
• Administration of Microsoft office 365 including SharePoint, Exchange & Skype for Business.
• High availability and Load balancing for all servers between Jeddah HQ and other Branches.
• Yearly Evaluating of IT department Staff and branches responsible team.

Putting the IT strategies and evaluating the strategy by the end of year.
•Managing a team of administrative & technical staff.
•Developing IT policies and Procedures
•Managing & Maintaining all IT Systems and infrastructure (Servers & Clients - Mail Server -Attendance Systems - Data Base Systems)
•Managing Network Connectivity between 10 branches and headquarter. (MPLS VPN, 3G)
•Managing the internal & hosted network infrastructure including: firewalls, servers, switches, IP telephony & Collaborations systems and SAN Storage”
•Managing the delivery and implementation of IT Solutions.
•Strengthening the IT infrastructure through to implementing new technologies.
•Developing Backup Plans and procedures.
•Manage the IT budgets and expenditure on hardware and software.
•Quarterly Evaluating of IT department Staff and branches responsible team.
•Managing IT department recruiters.
•To evaluate, test, advise, train and support IT related projects.
•IT Disaster recovery planning.
•IT Service management life cycle Evaluation.
•Review and Evaluate SLA, OLA Process.
•Manage IP Telephony &Collaboration communication via Call manager BEK6000
•Manage Virtualization Environment with VMware Vcenter and horizon 6

• Managing the Daily Customer Support Issues.
• Communicate with the other Departments to ensure of the Customers Service quality.
• Communicate with Customers to ensure of customer satisfaction.
• Evaluating Department Staff and put their KPI.
• Handle abnormal cases and put a permanent Solution.

Technical Support for ADSL Internet connection.
•Trouble shooting and configure the routers, Modem Settings
•Support Email, Domain Problems.

Technical Support for ADSL, SDSL Internet connection.
•Trouble shooting and configure the routers, Modem Settings
•Frame relay, ATM Support

ERP Customizing (File maker pro 4.5).
•Help Desk / technical support
•Training the new Employees on the various Computer Applications.

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