Ahmed ElSherbiny

Acted as primary SAP delivery lead for client engagements, ensuring solutions aligned with industry best practices and SAP Activate methodology.
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Conducted solution scoping and fit-gap analysis, advising clients on optimal SAP modules and deployment strategies.
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Coordinated with client stakeholders to translate business requirements into SAP configurations and integrations.
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Managed vendor-side delivery teams, ensuring resource allocation, milestone tracking, and SLA compliance.
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Delivered executive reporting and KPI dashboards to client leadership, ensuring transparency and alignment.
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Provided post-go-live support and optimization, ensuring smooth adoption and continuous improvement.

• Help customers choose the right SAP solutions based on their budget, scope, and industry needs.
• Analyze business requirements and ensure they align with SAP Best Practices business processes.
• Identify project risks and create plans to reduce their impact.
• Manage project timelines to ensure successful and on-time delivery.
• Lead project teams and create a collaborative work environment.
• Work closely with customers to understand their needs and deliver the best SAP solutions.
• Identify issues through root-cause analysis (RCA) and implement solutions to improve service.
• Plan and allocate project resources effectively.
• Establish and promote the best practices for project management and implementation.
• Track project performance and report progress to stakeholders.
• Ensure clear communication between project teams, Team Leaders, and executives.
• Continuously monitor project activities, document key decisions, and ensure smooth execution.

Led SAP migrations, upgrades, and Greenfield implementations for FMCG and Retail clients, ensuring vendor-side delivery excellence.
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Partnered with client IT and business teams to design tailored SAP roadmaps, balancing budget, scope, and compliance requirements.
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Oversaw solution delivery teams, ensuring adherence to SAP standards and project governance frameworks.
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Facilitated client workshops and training sessions, enabling knowledge transfer and user adoption.
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Directed risk management and RCA processes to proactively address service gaps and maintain delivery quality.
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Ensured vendor-client communication remained transparent, fostering trust and long-term partnerships.

• Ensuring and validating the SAP Partner selection within the Project Guideline (budget, SOW, industry
references, etc., )
• Initially, a study of the business requirements related to the project scope and SAP Best Practices.
• Analyze and document risk factors for project milestones with a mitigation plan.
• Enhances and validates Project Planning with an outline or fit to the standard of the SAP modules and ensures
that it is made properly.
• Managing time in Project Management to ensure it is achieved within an agreed timeline.
• Effective Leading of a group is vital.
• Interact with all members of the project in a fun and lovely environment to gain every believable need.
• Develop strategies and procedures for efficient implementation of SAP S4/HANA ERP Cloud RISE privet
edition by Activate methodology Roadmap Greenfield.
• Manage the bidding process by mapping customer needs to solutions provided by DBS (SAP Partner and
consultation, support service SLAs)
• Discover further customer needs and opportunities by developing a root-cause analysis RCA and the
successful implementation of corrective actions by causing parties to improve service or cost to resolve a
problem.
• Managing a resource capacity plan or resource forecast to help understand resource availability for projects.
• Developing project standards and processes and encouraging users to use these standards.
• Track and report project portfolio performance, providing a real-time, comprehensive, and prioritized view of all
project activities.
• Establishes and manages processes supporting the Steering Committee and streamlines communications
between project managers, teams, and sponsors.
• Ongoing evaluation of project activity reporting on project progress, and documenting and following up on
important actions and decisions from meetings.

• Directed SAP S/4HANA Cloud RISE Greenfield implementation across 22 entities.
• Led partner selection and bidding processes.
• Facilitated Steering Committee operations and governance frameworks.

• Develop strategies and procedures for efficient implementation of
Roadmap Greenfield.
• Managing SAP S4/HANA as well as SAP activity through SOLEX (SAP Partner) resources and clients
resources.
• Manage the bidding process by mapping customer needs to solutions provided by SOLEX (SAP Partner and
consultation, support service SLAs)
• Discover further customer needs and opportunities by developing a root-cause analysis RCA and the
successful implementation of corrective actions by causing parties to improve service or cost, or to resolve a
problem.
• Managing a resource capacity plan or resource forecast to help understand resource availability for projects.
• Developing project management standards and processes and encouraging the use of those standards and
processes.
• Track and report on project portfolio performance, providing a real-time, comprehensive, and prioritized view of
all project activity.
• Establishes and manages processes supporting the Project Steering Committee, streamlining communications
between Project Managers, Project Team, and Project Sponsors.
• Ongoing evaluation of project activity reporting on project progress, and Documenting and following up on
important actions and decisions from meetings.
• Coordinate and ensure timely and effective communications for projects.
• Support to business team to complete the UAT/FIT on the process and address issues during the testing
execution phase.

• Spearheaded SAP S/4HANA ERP Greenfield implementation across 12 factories.
• Coordinated SAP Partner and internal teams for seamless delivery.
• Supported UAT/FIT phases, ensuring successful testing.

• Develop strategies and procedures for efficient implementation of SAP S4/HANA ERP Roadmap Brownfield.
• Develop and maintain the Plan Rollout Schedule with program priorities
• Develop and manage project scope, budget, and schedules by approved plans.
• Allocate and manage project resources.
• Resolve escalated issues promptly.
• Work with other project team members to gather detailed information about the process design and the impact
on the roles and the organizations affected.
• Identify human and organizational risks, and develop and maintain an Organizational Change Management
(OCM) Plan
• Drive balanced architecture and solutions in SAP for Business Users and IT constituents considering SAP best
practices with high availability.
• Essential business rules and processes required to deliver the expected business value for the Business Users.
• Work with other project team members to gather detailed information about the process design and the impact
on the roles and the organizations affected.
• Support the impacted businesses with information and detailed frameworks, where appropriate, to ensure that
they can conduct the necessary activities to minimize organizational risks.
• Managing IT operations for a sector of five Plants, eight showrooms, 7300+ employee
• Providing 1st and 2nd level support for end users through the IT team.
• IT Systems implementation, administration, and troubleshooting.
• Data Network designing, implementation, and administration.
• Install, configure, monitor, and maintain IT infrastructure, services, and Application servers.
• Supporting SAP ERP implementation with On-Prims Landscape system prerequisites.
• Supervise and review IT audits for Plants, showrooms, and remote sites.
• Participating in setting IT objectives for both people and the organization.
• Presenting solid and comprehensive training for the IT team and employees.
• Maintain and negotiate vendors SLAs and License purchasing agreements.
• IT budget preparation (CAPX, OPEX) and tracking.
• IT Procurement management, supervision, and guidance
• IT assets tracking, evaluation, and disposal.
• Compounds IP CCTV Systems and Triple Play designing and Implementation
• Compound IT Infrastructures Designing and Implementation.
• Compounds RFID Infrastructures Designing and Implementation for Handheld usability.
• Backup strategies for inside and offsite purposes.
• IT Services availability with creating an SLA, continuity plans, and DR Site.
• Software and Hardware standards implementation review and update.
• IT reports and processes preparation and documentation.
• IT policies preparation, update, and review.
• IT projects management (sizing, planning, designing, and implementing).
• Data Center implementation, management, and monitoring.
• Sharing Awareness and governess sessions for employees (Security, New technologies)
• Team coaching, motivation, and training plan.
• Managing Security Profiles (Firewalls, IPS, Endpoint Protection, Patches, and Assessments)
• Handling complaints (from both staff and Users).

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Delivered SAP S/4HANA ERP Greenfield across 9 factories.
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Designed SAP architecture and OCM plans to minimize risks.

• Develop strategies and procedures for efficient implementation of SAP ASAP methodology ERP Roadmap
Brownfield.
• Develop and maintain the Plan Rollout Schedule with program priorities.
• Develop and manage project scope, budget, and schedules under approved plans.
• Allocate and manage project resources.
• Resolve escalated issues promptly.
• Work with other project team members to gather detailed information about the process design and the impact
on the roles and the organizations affected (for example, information on the transactions owned by roles)
• Identify human and organizational risks, and develop and maintain the change charter and Organizational
Change Management (OCM) Plan
• Drive balanced architecture and solutions in SAP for Business Users and IT constituents considering SAP best
practices.
• Essential business rules and processes required to deliver the expected business value for the Business Users
• Work with other project team members to gather detailed information about the process design and the impact
on the roles and the organizations affected.
• Support the impacted businesses with information and detailed frameworks, where appropriate, to ensure that
they can conduct the necessary activities to minimize organizational risks.
Role Duties
• Evaluation and disciplining employees by Technology.
• Plans, organizes and implements all IT Projects and drives its ROI to Shareholders.
• Lead, prioritize, and support the departments initiatives, goals, and business objectives.
• Providing businesses with updated valuable state-of-the-art technologies for our Products.
• Participating in putting together the strategy to provide our departments with the most innovative solutions.
• Led the new direction of IOT-based solutions to provide the most competing Machines Tracking Systems
Model/Temperature monitoring system.
• Planning and designing the scalable enterprise infrastructure to fit all planned services and solutions
• Working closely with all concerned departments to calibrate the vision of business requirements.
• Managing, planning, designing, operating and supporting Data Centers in all projects.
• Managing the setting and updating of department policies and procedures and ensuring their impact.
• Managing and selecting high-end solutions to provide businesses \ customers with the best value.
• Managing and selecting the most convenient service offers to ensure customer satisfaction.
• Define, develop & implement processes/plans for effective monitoring and smooth operations.
• Setting and updating all required disaster recovery planning & documentation.
• Managing all measures and surveys necessary, which leads to the highest level of client satisfaction.
• Managing the Assessments of Vendor Solutions to select the optimum solutions.
• Managing service providers and content negotiation, agreements.
• Studying continuously and comparing the e-Compound prices/services with the market to ensure competitive
offering.
• Participating in new technologies events and exhibitions to get the most updated trends and solutions.
• Managing designing and implementing IPTV - IP Telephony -HS Internet - Security & Intrusion Detection - IP
CCTV- Access Control & Smart Gates - Smart Machines & Automation-Digital Signage.

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Implemented SAP ECC Greenfield project across FMCG operations.
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Designed enterprise IT infrastructure and IoT-based solutions.
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Established disaster recovery and compliance frameworks.

• Task Assignment and support process monitoring for all the Infrastructure North Africa Team Members.
• Monitoring and maintaining the support function to be delivered through the infrastructure team members to the
end users.
• Follow up on the IT Purchase orders on the system and with suppliers.
• Reporting to Direct managers about the activities of suppliers and searching for new technologies and updates.
• Assisting IT Manager in Planning the expansion of the banks sites and branches.
• Responsible for system stability, maintenance, and administration for all North Africa/ Egypt Servers.
• Assisting Infrastructure IP Schema Planning and Design.
• MPLS Implementation, administration, and domain integration maintenance and support.
• Implementing Backup and data recovery.
• Troubleshooting network connectivity issues.
• Maintaining a higher level of service delivery Support for end users.
• ISDN PRI system stability, maintenance, and support.
• Cisco Call Manager Administration, maintenance, and support.
• Cisco Infrastructure Administration, maintenance, and support.
• Firewall Systems, security rules, and Internet Connectivity Implementation, maintenance and
• Support 2nd level for MENA branches.
• Video Conferencing system support.

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Supervised infrastructure support across Egypt and North Africa.
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Managed MPLS implementation and domain integration.
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Administered Cisco network infrastructure and firewall systems.

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Administered creative software environments (Photoshop, Maya, CorelDRAW).
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Implemented Microsoft Exchange Server 2007.
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Secured infrastructure for studios and production workflows.

• S\W ex. Photoshop - Dreamweaver - Adobe - Flash - Maya - 3DMax
• S\W ex. Free Hand - Coral draw - ARC Map
• And printed Document Montage
• Infrastructure Design, Plan, and Implementation.
• IP Telephony design, implementation, and administration.
• Exchange server 2007 Plan and Implementation.
• Maintaining it services 24/7 stability.
• Higher level of administration for all KUWADICO infrastructures.
• Decision maker regarding the IT equipment including hardware, software, services, and consumables.
• MPLS implementation and connectivity maintenance Lease line and Microwave/WiMAX
• Maintaining secure Infrastructure for studios, Art Rooms, and Montage Rooms.
• Local infrastructure project coordination and supervise execution.
• Managing and tracking incidents/problems using help desk systems.
• Perform and/or support all administrative processes required for the acquisition, tracking, and disposal of
software and hardware.
• Assist users to ensure the integrity and security of their data.
• Testing and deploying new software applications.
• Assists in the planning, design, documentation, and implementation of various systems including desktop PCs,
Servers, Network equipment, and Software Applications.
• Assist and coordinate installation and upgrade Software of PCs, Notebooks, and Servers.
• Migrating user data to new PC
• Support to End Users on IT Security systems Antivirus, Anti-Spyware. Etc.
• Installation, configuration, and troubleshooting of wired and wireless networking solutions.
• Perform on-site and remote technical support.
• Participate in Technical proposal preparation (Network design, write-up documentation
• Manage and monitor security appliances (Watch guard) and apply for new roles according to global policies

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Supported system planning, design, and documentation.
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Provided end-user support for IT security systems.
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Assisted in hardware/software acquisition and lifecycle management.