Trade Key Accounts Senior Manager
Zain - KSA
Total years of experience :17 years, 2 Months
• Manage the key accounts strategically and business orientation.
• Develop and execute monthly/quarterly and yearly customer plans.
• Achieve agreed sales volume and control of expenses.
• Product Management (Forecast, Availability, Listing, Merchandising)
• Development and retention of the distribution network timely and professionally.
• Update yearly contract with business terms favorable for company
• Build & maintain relationship with the key accounts management.
• Supervise and lead of the Trade Key Account sales team.
• Lead the development of the sales organization in
terms of recruitment, training/coaching, motivation, and control.
• Manage the sales team by outlining clear objectives & ensuring a transparent, standardized incentive structure.
• Implement and recommend sales strategies and plans.
• Set objectives and targets for the sales staff and the distribution network in the assigned area.
• Set and on-going adjust working calendar/sales routes for sales team to maximize productivity and service.
• Understand and follow the competitive market
situation.
• Management of the sales administration (credit,
delivery co-ordination, cash, commissions, and report writing)
• Maximize customer service and take any necessary action to maintain same including the satisfaction of any customer complaints.
• Adhere to the company’s Accounting and
Administration policies and guidelines.
• Set up Standard Operating Procedures to service Key Account Customers.
• Meeting Key Retailer account sales targets, providing status and performance reports to agreed deadlines.
• Managing Key Retailer performance in terms orders, stock, financial balance and to ensure their compliance to Zain standards.
• Recommend to management potential opportunity to increase Zain products availability and visibility.
• Periodically review visiting account on regular basis to ensure operational smoothness.
• Monitoring sales target and results, business and sales planning, forecasting, sales representatives' time management and supervisor’s route plan.
• Ensuring account compliance with procedures in line with Service Level Agreement.
• Communicate, liaise, and negotiate internally and
externally using appropriate method to facilitate the development of profitable business and sustainable relationships with Key Retailer.
• Reviewed sales report and monitored individual
performances, accordingly, ensuring individual targets are met
• Coaching & supporting the employees (Partner supervisors, agents) on the floor to make sure that our target will be achieved.
• Managing & arranging weekly meetings with the
supervisor’s team to review the result with the time gone.
• Meeting Key Retailer account sales targets, providing status and performance reports to agreed deadlines.
• Managing Key Retailer performance in terms orders, stock, financial balance and to insure their compliance to Mobily standards.
• Recommend to management potential opportunity to increase Mobily products availability and visibility.
• Periodically review visiting account on regular basis to ensure operational smoothness.
• Monitoring sales target, business and sales planning to ensure account target achievement.
• Monitoring sales target and results, business and sales planning and forecasting, sales representatives' time management.
• Ensuring account compliance with procedures in line with Service Level Agreement.
• Being interface between Key Retailer account and internal departments.
• Communicate, liaise, and negotiate internally and externally using appropriate method to facilitate the development of profitable business and sustainable relationships with Key Retailer.
• Presents and sells company products to current and potential clients.
• Prepares daily plans and per-calling sheets according to the routing plan.
• Build and manage a sales force and distribution network capable of marketing and selling the company’s full product
• Forecasts sales volumes, profit margins, and net profit and achieve defined gross profit targets.
• Recommends promotional and advertising activities whenever it is needed.
• Collects payments from current accounts
• Conducts search on competitors’ new products and activities.
• Assists in negotiating pricing, terms and conditions with distributors.
• Reports and advises the management on the products range enlargement and development.
• Establishes sales objectives for the upcoming months.
• Manage a number of corporations in certain territory.
• Develop the corporations in my area to achieve the area target.
• Increase the network of the distribution channel through appointing new corporations to the sales channel.
• Follow up corporations through frequent visits according to my area and report results to “Regional Manager”.
• Solve all corporations problems
• Update corporation's database.
• Report all market information to the Regional Manager.
• Quotes prices and credit terms and prepares sales contracts for orders obtained.
• Negotiating the terms of an agreement and pricing.
• Contribute in managing Unisteel events in (Thebig5 Exhibition).
• Manage a number of POS in certain territory.
• Develop the POS in my area to achieve the area target.
• Increase the network of the distribution channel through appointing new POS to the sales channel.
• Follow up POS through frequent visits according to my area and report results to “Area Supervisor”.
• Insure the availability of products in the market.
• Solve all POS problems with different parties (Service, Warranty, Customers).
• Update POS database.
• Report all market information to the Supervisor.
• Contribute in managing Etisalat Egypt events.
• Manage a number of POS in certain territory.
• Achieve target, which represents over 90% of Mobinil sales volume.
• Develop the POS in my area to achieve the area target.
•Increase the network of the distribution channel through appointing new POS to the sales channel.
• Follow up POS through frequent visits according to my area and report results to “Area Executive”.
• Insure the availability of products in the market.
•Solve all POS problems with different parties (distributors, Mobinil, customers).
•Update POS database.
• Report all market information to the executive.
• Contribute in managing Mobinil events in Dealers POS’s.
