Ahmed essa, Restaurant General Manager

Ahmed essa

Restaurant General Manager

Al Futtaim Group

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, social work and public relation mangment
Experience
14 years, 6 Months

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Work Experience

Total years of experience :14 years, 6 Months

Restaurant General Manager at Al Futtaim Group
  • United Arab Emirates - Dubai
  • My current job since May 2022

Recruits, trains, motivates and evaluates team to ensure that the department has the necessary skill base and that teams are enabled to maximize their potential and contribution to the company. Improved operations through consistent hard work and dedication. Used coordination and planning skills to achieve results according to schedule. Managed team of employees, overseeing hiring, training and professional growth of employees. Manage new and existing food and beverage concepts and developments as well as identifying areas for development in terms of financial performance. Leads, coaches, mentors and manages staff to ensure goals are achieved and to drive superior business outcomes. Reviews the financial and non-financial brand performance reports to the Director of F&B. Recommends and leads training to ensure compliance standards and identifies areas for improvement. Prepares the concept budget and business plan Food safety (HACCP)

Restaurant General Manager at pizzaExpress-uae
  • United Arab Emirates - Ras Al Khaimah
  • October 2016 to April 2022

Plan and direct all restaurant operations. Maintain high standards of food, service, health and safety, ensure the efficient and profitable business performance of the restaurant and the optimal utilization of staff and resources.

Restaurant Manager at gloria hotel
  • United Arab Emirates - Dubai
  • April 2015 to September 2016

Well experience Food service managers with responsibilitys of the daily operation of restaurants and other establishments that prepare and serve food and beverages. My responsibility’s to direct the staff to ensure that customers are satisfied with their dining experience and the business is profitable.

restaurant assistant manager at M. H. Alshaya Company
  • United Arab Emirates - Dubai
  • June 2011 to April 2015

Responsible for assisting with the restaurants operations, including product quality, staffing, customer satisfaction, financial performance, Security and hygiene. Also in charge of creating a relaxed ambiance and friendly atmosphere that will not only attract customers but keep them coming back for more.

Training and Development Coordinator at paris group
  • United Arab Emirates - Dubai
  • December 2009 to May 2011

Assist in conducting and preparation of staff appraisals
Follow up and provide feedback to staff on their performances and carry out corrective training when required
Conduct individual training sessions
Conduct group training sessions.
Maintains quality service by establishing and enforcing organization standards.

Education

Bachelor's degree, social work and public relation mangment
  • at Alexandria university
  • May 2005

Bachelor Degree in Public relation managment

Specialties & Skills

Food Cost
Customer Care
Management
• ICDL Certificate License.
computer skills
food safety
operation
pre opening
people management
operations management
menu development
restaurants
restaurants management
staff training

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Expert
English
Expert
Russian
Intermediate

Training and Certifications

Haccp level 3 (Certificate)
Date Attended:
July 2018
Haccp level 4 (Certificate)
Date Attended:
April 2017
Human Resources Development Course (Training)
Training Institute:
• Human Resources Development Course
Date Attended:
May 2002
Hazard Analysis and food safety management (HACCP LEVEL 3) (Certificate)
Date Attended:
May 2018
Food Safety managing in Catering (HACCP LEVEL4) (Certificate)
Date Attended:
February 2017
computer training (Training)
Training Institute:
•ICDL Certificate License
Date Attended:
June 2002
Marketing and Public Relation Skills (Training)
Training Institute:
•Marketing and Public Relation Skills
Date Attended:
September 2003
Customer Services Course. (Training)
Training Institute:
•Customer Services Course.
Date Attended:
July 2004

Hobbies

  • cooking
    I have a passion for cooking and trying out new recipes. I especially love experimenting with different cuisines and trying to recreate the dishes I taste at restaurants. In my free time, I like to host dinner parties for my friends and family."