Ahmed Ezz, Analyst - retail high risk &medium corporate accounts

Ahmed Ezz

Analyst - retail high risk &medium corporate accounts

NBAD

Lieu
Egypte - Le Caire
Éducation
Diplôme, Credite course & risk mangement
Expérience
11 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 9 Mois

Analyst - retail high risk &medium corporate accounts à NBAD
  • Egypte
  • Je travaille ici depuis décembre 2015
loans processing officer - retail dep à national bank of abu dhabi -NBAD
  • Egypte
  • décembre 2015 à avril 2016
customer service rep. à ADIB
  • Egypte
  • juin 2014 à décembre 2015

fulfill customer needs and make cross selling at garden city branch

Universal Teller à Abu Dhabi Islamic Bank (ADIB)
  • Egypte - Le Caire
  • juin 2013 à février 2014

1- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
2- Deliver outstanding client service by executing financial transactions though computer in accordance with bank policies awhile maintaining an acceptable record in daily drawer balancing
3- Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
4- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
5- Receive checks and cash for deposit or withdraw verify amounts, and check accuracy of deposit slips
6- Deepen client relationships by effectively executing all services and referring bank products while achieving goals through daily sales activities and branch sales promotions.
7- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
8- Continuously learn new and existing products through sales aids (features, benefits, fees, etc.).

High Value Customer care Specialist à Etisalat Misr
  • Egypte - Le Caire
  • septembre 2012 à mai 2013
General Accountant à Suez Canal Bank
  • Egypte
  • juillet 2007 à septembre 2007

1-Making the daily book keeping.

2-Administrative & general accounting works

3-Generate and send out invoices & investigate and resolve customer queries.

4-Carry out billing, collection and reporting activities according to deadlines

Éducation

Diplôme, Credite course & risk mangement
  • à Egyptian banking institue
  • juillet 2017
Baccalauréat, Accounting
  • à Faculty of commerce and business administration in Helwan University
  • septembre 2010

Specialties & Skills

Accounting
Administrative Duties
Communicator
Customer Satisfaction
Ambitious and Motivated
CUSTOMER SERVICE
Negotiator and love working in a team work
Very good Sales and Marketing Abilities
Excellent Communication Abilities
Ensure Maximum Customer Satisfaction
Attentinon to details

Langues

Anglais
Expert

Formation et Diplômes

(Certificat)
Date de la formation:
November 2007
Valide jusqu'à:
March 2010
(Certificat)
Date de la formation:
September 2012
Valide jusqu'à:
May 2013
(Certificat)
Date de la formation:
June 2008
Valide jusqu'à:
September 2009
(Certificat)
Date de la formation:
October 2012
Valide jusqu'à:
May 2013
"ISO certified BPO vendor" under the supervision of Ministry of Communication (Certificat)
Date de la formation:
January 2009
Valide jusqu'à:
October 2010