أحمد عز الدين, Analyst - retail high risk &medium corporate accounts

أحمد عز الدين

Analyst - retail high risk &medium corporate accounts

NBAD

البلد
مصر - القاهرة
التعليم
دبلوم, Credite course & risk mangement
الخبرات
11 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 8 أشهر

Analyst - retail high risk &medium corporate accounts في NBAD
  • مصر
  • أشغل هذه الوظيفة منذ ديسمبر 2015
loans processing officer - retail dep في national bank of abu dhabi -NBAD
  • مصر
  • ديسمبر 2015 إلى أبريل 2016
customer service rep. في ADIB
  • مصر
  • يونيو 2014 إلى ديسمبر 2015

fulfill customer needs and make cross selling at garden city branch

Universal Teller في Abu Dhabi Islamic Bank (ADIB)
  • مصر - القاهرة
  • يونيو 2013 إلى فبراير 2014

1- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
2- Deliver outstanding client service by executing financial transactions though computer in accordance with bank policies awhile maintaining an acceptable record in daily drawer balancing
3- Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
4- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
5- Receive checks and cash for deposit or withdraw verify amounts, and check accuracy of deposit slips
6- Deepen client relationships by effectively executing all services and referring bank products while achieving goals through daily sales activities and branch sales promotions.
7- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
8- Continuously learn new and existing products through sales aids (features, benefits, fees, etc.).

High Value Customer care Specialist في Etisalat Misr
  • مصر - القاهرة
  • سبتمبر 2012 إلى مايو 2013
General Accountant في Suez Canal Bank
  • مصر
  • يوليو 2007 إلى سبتمبر 2007

1-Making the daily book keeping.

2-Administrative & general accounting works

3-Generate and send out invoices & investigate and resolve customer queries.

4-Carry out billing, collection and reporting activities according to deadlines

الخلفية التعليمية

دبلوم, Credite course & risk mangement
  • في Egyptian banking institue
  • يوليو 2017
بكالوريوس, Accounting
  • في Faculty of commerce and business administration in Helwan University
  • سبتمبر 2010

Specialties & Skills

Accounting
Administrative Duties
Communicator
Customer Satisfaction
Ambitious and Motivated
CUSTOMER SERVICE
Negotiator and love working in a team work
Very good Sales and Marketing Abilities
Excellent Communication Abilities
Ensure Maximum Customer Satisfaction
Attentinon to details

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

(الشهادة)
تاريخ الدورة:
November 2007
صالحة لغاية:
March 2010
(الشهادة)
تاريخ الدورة:
September 2012
صالحة لغاية:
May 2013
(الشهادة)
تاريخ الدورة:
June 2008
صالحة لغاية:
September 2009
(الشهادة)
تاريخ الدورة:
October 2012
صالحة لغاية:
May 2013
"ISO certified BPO vendor" under the supervision of Ministry of Communication (الشهادة)
تاريخ الدورة:
January 2009
صالحة لغاية:
October 2010