Security Solutions Engineer
Mosandah
Total des années d'expérience :5 years, 1 Mois
• Led the Info-Sec team in addressing critical security issues and enhancing overall security posture.
• Managed third-party risk assessments and advised on securing IT systems and optimizing GRC.
• Improved cyber security program maturity through comprehensive gap assessments.
• Developed and implemented an effective third-party risk management framework.
• Successfully improved the organizations cyber security program maturity.
• Developed a robust third-party risk management framework.
• Provides technical and production support for applications (LaserFiche, SAP, Convene, office, etc.)
• Conducts incident identification, recording, classification, initial support, investigation and diagnosis, resolution and recovery, incident closure, ownership, tracking, monitoring and communication, to ensure service levels are maintained
• Fosters trust and confidence by taking ownership of support issues, provides friendly and accurate resolutions
• Escalates issues that are beyond the level of expertise through the appropriate channels
• Assists staff in trouble shooting and resolving issues during deployment and ongoing use of equipment, applications and services