أحمد فريد

• Receiving hiring requests from the company’s different departments.
• Writing job descriptions and job requirements for the needed vacancies.
• Maintaining an up-to-date and accurate list of the jobs and vacancies within the company to identify staffing needs.
• Advertising all vacancies internally through the company’s network and externally through various media channels and outlets.
• Selecting the received applications and identifying the best applicants.
• Interviewing potential recruits and identifying those suitable for shortlisting.
• Carrying out all administrative arrangements for those attending a selection process, such as arranging tests and providing suitable arrangements for applicants with special needs.
• Sending job offer emails to accepted candidates that include the required hiring papers and gross salaries.
• Participating in the orientation sessions for the newly hired employees.
• Support Training team to finalize internal training or external training (materials, trainers and training agencies).

Training
• Responsible for managing the whole training plans of key corporate clients.
• Interviewed and selected trainers for different courses.
• Prepares and documents procedures for employees and management who are appointed for training.
• Researches training suppliers and materials as needed - including details, cost comparison, and timelines.
• Having overall responsibility of the training material starting from the technical proposal presented to the client to the manual given to the candidates.
• Collects, compiles and reports results of evaluation, attendance and training data.
• Schedules and coordinates all classroom training with Managers and Supervisors - schedules location, date/time, materials, and attendance.
• Reporting directly to the country manager.


Recruitment
• Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.
• Attracts applicants by placing job advertisements; contacting recruiters, using new groups and job sites.
• Present narita in job fairs, open days to promote our employer brand.
• Determines applicant qualifications by interviewing applicants and comparing qualifications to job requirements.
• Arranges management interviews by coordinating schedules.
• Evaluates applicants by discussing job requirements and applicant qualifications with managers.

• Handle customer inquiries both telephonically
• Enter new customer information into system
• Follow up customer calls where necessary
• Manage and resolve customer complaints