store manager
Anas hardware store
Total years of experience :12 years, 8 Months
مدير معرض توريدات كهرباء ودهانات وحدايد
Answers incoming calls.Directs call to guest rooms, staff, or departments through the switchboard
.Places outgoing calls .Following telephone etiquette.
Receives guest messages and deliver the same to the guest.
Logs all wake-up call requests and performs wake-up call services
Monitors automated systems including fire alarms and telephone equipment when engineering and
maintenance department is closed.
Assists in reporting telephone equipment or service complaints and problems.
Insert customer and account data by inputting text based and numerical information from source
documents within time limits Compile
verify accuracy and sort information according to priorities to prepare source data for computer entry
Review data for deficiencies or errors, correct any incompatibilities if possible and check output
Apply data program techniques and procedures
Generate reports, store completed work in designated locations and perform backup operations
Keep information confidential
Responsible for guiding the hostess, waiter/waitress and bus boy/girls in the performance of their
jobs.
Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating
equipment during outlet’s operation.
Responsible for the over all sanitation and cleanliness of the outlet during the shift.
Responsible for the proper maintenance and good working order of all equipment, furniture and
fixtures in the outlet.
Responsible for consistently implementing the service standards and operating procedures in the
outlet.
Responsible for ensuring sufficiency of manpower in the shift.
Performs other duties and responsibilities assigned by immediate superior, which leads to guest
satisfaction and profit for the hotel.