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mohammad mahmoud, STORE MANAGER

mohammad mahmoud

STORE MANAGER·The group |BHS | M&Co | B.young

United Arab Emirates

Diploma, Hotel Management

Work experience

Total years of experience: 12 years, 1 months

STORE MANAGER

January 2015 - December 2020

The group |BHS | M&Co | B.young

Amman, Jordan

January 2015 - December 2020

Company industry:
Fashion & Apparel
Job role:
Management

ASSISTANT MANAGER

January 2012 - January 2015

H&M At M.H. Alshaya Co

Amman, Jordan

January 2012 - January 2015

Company industry:
Fashion & Apparel
Job role:
Accounting and Auditing

Employee Relations

January 2007 - January 2008

ARABIC

January 2007 - January 2008

LANAGUAGE
Develop business strategies to raise our customers’ pool, expand store traffic and optimize
profitability
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Report on buying trends, customer needs, profits etc
Propose innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers (complaints, grievances etc)
Be a shining example of well behavior and high performance
Additional store manager duties as needed
Controlling the store according to brand image and our market needs.
Supervising, developing, and evaluating staff.
Coaching and training managers in product, service, and management skills improvement.
Resulted in multilateral manager achievement of work objectives.
Managed scheduling, reports email, inventory, and maintained clientele book and records
Market trend research and competitors visit
People Manage, recruit, on-board, train, develop and provide succession planning for all staff and
management team in the store Follow up with management team to ensure proper training and staff
assessment is being completed create and act on plans for future people development needs within
the store Maintain an overview of all

Company industry:
Banking
Job role:
Human Resources and Recruitment

ASSISTANT MANAGER

January 2005 - January 2007

U.S.POLO

January 2005 - January 2007

Amman
SHOP MANGER
Vero Moda, Jack & Jones, Exit

Company industry:
Retail & Wholesale
Job role:
Accounting and Auditing

Education

al fkhri

August 2004

August 2004

Diploma, Hotel Management

Jordan

GPA (rating): Weak

GPA (rating): Weak

Skills

Planning
Expert
Planning
Expert
Communications
Expert
Communications
Expert
Organization
Expert
Organization
Expert
Time Management
Expert
Time Management
Expert
Leadership
Expert
Leadership
Expert
leadership
Expert
leadership
Expert
Tim management
Expert
Tim management
Expert
BUSINESS STRATEGY
Intermediate
BUSINESS STRATEGY
Intermediate
Development
Expert
Development
Expert
COACHING
Intermediate
COACHING
Intermediate
CUSTOMER RELATIONS
Intermediate
CUSTOMER RELATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DELIVERY
Intermediate
DELIVERY
Intermediate
EMAIL
Intermediate
EMAIL
Intermediate
management
Expert
management
Expert
Planning
Expert
Planning
Expert
Communications
Expert
Communications
Expert
Organization
Expert
Organization
Expert
Time Management
Expert
Time Management
Expert
Leadership
Expert
Leadership
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.



Languages

Arabic
Native Speaker
English
Intermediate

Memberships

that group

retail

November 2015

Training and Certifications

Certifications
retail management
Apr 2020
management skills
Apr 2020
fit to manage
Jun 2013
the counsellor salesperson
Jun 2019
advanced customer service
Feb 2017
hotel management
Oct 2005

Hobbies

  • football match
  • gym