mohammad mahmoud

STORE MANAGER at The group |BHS | M&Co | B.young

• Jordan - Amman
• January 2015 to December 2020

ASSISTANT MANAGER at H&M At M.H. Alshaya Co

• Jordan - Amman
• January 2012 to January 2015

Employee Relations at ARABIC

• January 2007 to January 2008

LANAGUAGE
Develop business strategies to raise our customers’ pool, expand store traffic and optimize
profitability
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Report on buying trends, customer needs, profits etc
Propose innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers (complaints, grievances etc)
Be a shining example of well behavior and high performance
Additional store manager duties as needed
Controlling the store according to brand image and our market needs.
Supervising, developing, and evaluating staff.
Coaching and training managers in product, service, and management skills improvement.
Resulted in multilateral manager achievement of work objectives.
Managed scheduling, reports email, inventory, and maintained clientele book and records
Market trend research and competitors visit
People Manage, recruit, on-board, train, develop and provide succession planning for all staff and
management team in the store Follow up with management team to ensure proper training and staff
assessment is being completed create and act on plans for future people development needs within
the store Maintain an overview of all

ASSISTANT MANAGER at U.S.POLO

• January 2005 to January 2007

Amman
SHOP MANGER
Vero Moda, Jack & Jones, Exit