Call Center Representative
Etisalat Egypt
Total years of experience :19 years, 0 Months
To respond to customers and help them In all inquiries
Customer Service
* Commissioner of the company to deal with companies (Hyundai, Chevrolet, Speranza and Jac) in receipt of all papers and certificates of ownership certificates and guarantees cars .
* Data entry and the number of cars that enter the company or which have been sold.
* Knowledge of all kinds of vehicles and the purpose of marketing their client's individual.
* Extract all certificates of automotive data and adoption, through the offices of the traffic .
* Communicate with the auto companies and exhibitions to see how many cars they need .
* Sometimes I do inspect the cars and check to make sure they are free from any scratches .
* Customer Service .
* Dealing with traffic in the extraction of all the necessary documents required for cars, whether checking car or certificate or extract license violations.
* Dealing with the real estate for the transfer of ownership of cars sold to customers.
* Sales to customers and answer any questions concerning any car.
* Receive all the company's employees from other branches of Arab or foreign, and to know whether the desired interview employees or provide office wants to work within the headquarters and to help them and empower them so.
* Answer customers questions and inquiries .
* Overseeing the company's facilities and ensure the absence of any defect.
* receive All trainees from companies and banks and organizing the training room .
* Keep calm within the company and to prevent any violation or noise inside the headquarters .
* Marketing for customers and preparing knowing journey for land
position and explain the benefits and support offered by the company .
* Working the law's paper for land and take accepting from different ministries .
* Follow-up customers and receive their suggestions in order to improve service to customers .
* representative in banking transactions of deposit or withdraw also in any financial transactions .
* representative of the company in financial transactions with other companies .
* Representative of the company to deliver all their customers on behalf of the Director .
* Supervising workers and receive complaints in the work of both workers or customers .
* Customer reception to receive complaints or any work-related problem Report and competent to work to resolve it as soon as possible.
* representative in banking transactions of deposit or withdraw also in any financial transactions .
* representative of the company in financial transactions with other companies .
* Supervising the workers are not constrained by the company (other than service companies) in order to work in the field of services and gifts offered by his descendants to their customers at the level of the Republic .
* follow-up some machinery to make sure it is working on a regular basis if there is a bug what do I notify the supervisor in charge .
Licentiate of Law