Customer Service
DUBAI AIRPORT
مجموع سنوات الخبرة :15 years, 6 أشهر
Interact with customers to provide information in response to inquiries about products or services and to handle and resolve complaints.
Communicate with customers.
Handle general questions and complaints.
SONAI Company (For Electrical Appliances and Home Appliances IN EGYPT)
Listening to customer requirements and presenting appropriately to make a sale;
Maintaining and developing relationships with existing customers in person, and via telephone calls and emails.
Arranging meetings with potential customers to prospect for new business;
Acting as a contact between a company and its existing and potential markets;
Negotiating the terms of an agreement and closing sales;
Gathering market and customer information;
Challenging any objections with a view to getting the customer to buy;
Recording sales and order information and sending copies to the sales office;
Reviewing your own sales performance, aiming to meet or exceed targets;
Gaining a clear understanding of customers' businesses and requirements;
Feeding future buying trends back to employers;
Answer telephones and transfer to appropriate staff member.
Meet and greet clients and visitors.
Create and modify documents using
)faculty of law
high school