(Director of the Office of the G.M (ADG
( Nile aluminum and metals ( ALU NILE
Total years of experience :15 years, 2 Months
• Using a variety of software packages, such as
Microsoft Word, Outlook, PowerPoint, Excel, Access,
etc., to produce correspondence and documents and
maintain presentations, records, spreadsheets and
databases.
• Handling phone messages and correspondence
(letters, faxes, mails and reports).
• Upgrade the filing system.
• Arranging committee meetings.
• Managing E-Mails, client visits, organizing memos.
• Arranging meetings, conferences, and chairman
agenda.
• Translation to English versions and vice versa.
• Prioritize and determine the urgency of responding
and escalate issues as appropriate.
• Do the relevant research and studies on specific topics
as required.
• Devising and maintaining office systems.
• Booking rooms and conference facilities.
• Attending meetings, taking minutes and keeping notes.
• Liaising with staff in other departments.
• Ordering and maintaining stationery and equipment.
• Sorting and distributing incoming post and organizing
and sending outgoing memos.
• Organizing and storing paperwork, documents and
computer-based information.
• Photocopying and printing various documents,
sometimes on behalf of other colleagues.
• Manipulating statistical data.
1- Delivery of stakeholders and work benefits accounts for payment and regulation of payment orders and cheques and bank transfers and deliver the necessary accounting statements for the account administrator to perform accounting entries
2- Cashing payroll and wages of employees in the company and all the awards and rewards issued under the radical decisions
3- The advances are due and work on recovery immediately after the demise of the reason given fo
• Act as the face of HR for the company.
• Responsible for senior level decision making and both day to day management and
strategic direction of the organization.
• Develop and implement an annual agenda for HR strategy in line with the business
plan. Ensure HR plans support the needs of the business but are also flexible enough
to cope with changes in the organization, as and when they occur.
• Provide information and reports on data such as staff turnover, references, cost per
hire, training hours per person, etc.
• Provide advice on and administer maternity and paternity leave cases. Responsible for
resource planning for maternity re-joiners.
• Conduct training needs analysis and designs and implement a training plan with input
from business heads. Manage costs to budget.
• Ensure all staff receive appraisals in accordance with company policy and monitor
probationary periods.
• Co-ordinate recruitment throughout the company through management of a
recruitment team/HR team. Build relationships with recruiters, draft briefs, set up
interviews where necessary. Interview senior hires when necessary.
• Ensure all Job Descriptions are kept up to date, create new JDs as and when necessary.
• Deal with any performance or grievance issues in a legally compliant and professional
way.
• Monitor sickness absence.
• Ensure all policies and procedures are up to date and legally compliant.
• Provide day to day advice to line managers on all human resource issues: management
of staff, remuneration, etc.
• Review all staff salaries and make recommendations for pay rises in consultation with
dept heads. Implement any increases and promotions.
• Maintain a succession plan for all departments.
• Engage in all redundancy consultations.
• Ensure payroll is completed accurately and to deadline.
• Conduct occupational health referrals and providing pastoral support and advice to employees.
Respond to customer's inquiries, complaints and transactions.
Research for required information using available resources.
Handle and resolve customer complaints.
Provide customers with product and service information.
Process orders, forms and applications.
Identify and escalate priority issues.
Follow-up customer calls where necessary.
Complete call reports.
Measure the quality of the call for my team.
Make evaluation report for each one in the team.
How to make completion with other team
The pursuit of marketing as much of the company's sales to customers
Cover the greatest possible customer space
Purifying mental image to customers about the company and illustrate how seriously prove product quality
* communicate with potential customers in order to provide private
banking loans
* convince the client to obtain a loan fits monthly income and ability
to pay obligations
* Work on the right loan for the client account as income on to suit
the requirements of everyday life
* try to resolve customer problems and communicate with him
Prove the accounting operations restrictions in general ledger and journal and posting to analytical ledger books and plugin according to the established enterprise accounting system
Compilation of general journal and General Ledger and analytical books per month for balances and ensure validity of access to business results and financial position of the enterprise
Pursue enterprise customers have dues collection and extraction of statement of customer balances accrued and defaulting to the Chief Administrator accounts for review and submission to the CFO.
❑ Qualification: Bachelor of Commerce. ❑ University: Ain shams. ❑ Department: Accounting / 2009.