Ahmed Ghazali

• Configured and installed on-prem servers (Dell & UCS), execute hardware, OS and software upgrades.
• Configured SSH key-based authentication to improve security, reduce costs, and automate tasks.
• Created daily SOPHIS Servers performance monitor reports through Splunk monitoring tool.
• Created organizational units in Active Directory (AD), managed user and computer security with (GPO).
• Analyzed SCCM log files provide patch management support and maintenance window operations.
• Implemented maintenance windows for software distribution rollouts and Software updates.
• Resolved all failures related to PKI certificate authority infrastructure.

• Performed troubleshooting for client authentication, DNS resolution, Group Policies & replication issues.
• Managed an Active Directory site replication schedules, Site links and Boundaries.
• Created daily server performance monitor reports through performance and network monitoring.
• Implemented high availability with Azure Classic and Azure Resource Manager deployment models
• Lead Migration of 100+ MDM devices from VMware Air Watch to MS Intune.
• Setup Azure Virtual Appliances (VMs) to meet security requirements as software-based appliance
• Assessing the stability, security, and scalability of installed Windows Server System (Physical & Virtual)

• Performed troubleshooting for client authentication, DNS resolution, Group Policies & replication issues.
• Created templates from VM’s, deploy VM’s from templates and allocated resources.
• Administered VM’s and Esxi hosts across 2 datacenters running over 50 VM’s and 4 Esxi hosts.
• Upgraded Vcenter Servers, ESxi hosts and VM’s from 6.5 to 7.0 version with zero downtime.
• Implemented server maintenance and patches in accordance with established IT policies and procedures.
• Created and maintained monthly resource usage billing for the client.
• Performed Snapshots, Cloning, Cold Migrations, Hot Migrations and VMotion of critical VM’s.

• Deployed custom reports utilizing the SCCM DB using custom SQL queries and SQL Reporting Services.
• Converted regular mailbox to shared mailbox through Exchange management shell.
• Worked on VMware update manager for updating and patching ESxi host and Virtual machines.
• Planned and assisted in SCCM server upgrade from 1806 to 1902 version to secure infrastructure.
• Used ServiceNow ticketing tool to create Change and Incident tickets and acted according to its criticality.
• Deployed RAID level 10 on storage polls to provide data redundancy for I/O -intensive applications.
• Used ServiceNow tool for Change and Incident Management and acted according to its criticality.
• Created GP’s according to Microsoft standard and troubleshoot any issue regarding Group Policies.
• Set up and configured Management Packs and enabled DW events.
• Developed vCenter and vROps reports for performance, troubleshooting & capacity planning.
• Created PowerShell scripts to gain efficiencies for reporting and automating repetitive tasks.

• Created software applications, packages and deployed to workstations, laptops & servers.
• Created PowerShell scripts to install Trend Micro antivirus agent on 200 client machines silently.
• Configured AWS Security groups and ports to communicate between AWS and on prem datacenter.
• Initiated Security Operations Control (SOC) and Auditing procedures through Cloudtrail in AWS.
• Worked on Salesforce to get the complete and update information of the client PC’s /workstations.
• Created documentation for infrastructure team for designing AWS private VPC & securing database.

• Conducted vulnerability analysis, assessments, and remediation through Qualys reporting.
• Assisted in installing and configuring VMware carbon black on servers for vulnerability reporting.
• Created and managed VMware cluster. Enabled HA and DRS features in a cluster for disaster recovery.
• Assisted in administration of 500 Windows and Linux servers in corporate datacenter & Azure cloud.
• Lead migration project of 500+ servers from MS2003 to 2016 including IIS and in-house applications.
• Performed application integration into Directory service and service account management.
• Created and Managed corporate desktop image (OS and applications) using SCCM 2016.
• Developed PowerShell scripts for user profiles and added task scheduler to verify compliance report.

• Performed Snapshots, Cloning, Cold Migrations, Hot Migrations and VMotion of critical VM’s.
• Applied latest security patches in accordance with SCCM 2012 on assigned servers to meet compliance.
• Monitored Apache web server activities such as CPU, memory, & disk though CloudWatch in AWS.
• Installed and configured Linux based vCenter Server Appliance v6.5 (vCSA) to manage VM's on multiple ESxi hosts ensured that high availability and fault tolerance is enabled for critical VM’s.
• Installed, configured, and troubleshoot Windows Server 2008/2012 & 2016 and integrated DNS,
DHCP, RDP services, Failover clustering, ADDS, WDS, & WSUS.
• Developed Windows Group Policies, login scripts for different clients, using PowerShell Script.
• Created Nested OUs and created groups, and assigned sharing permissions.
• Trained staff and clients through a series of trainings, to help setup & connect VPN connections.